My suspicion is that soap is clogged further down the "pipe". The drawer is clean and I have removed it to look past it...all clear. BUT water comes out of the drawer and runs down the front of the machine.
Remove the dispenser draw and pour water down the soap chute as much as you can to soften any soap causing the blockage. When the water level drops, add more water. After a while use a soft flexible rubber hose and run it down the chute up and down to remove caked soap. Once this has been achieved, run the machine on "Rinse & Spin" to clean out the drum.
SOURCE: LG WM2277HS - water backing up into soap dispenser
The pipe from the soap dispenser to the tub is quite large, it seems as if the water isn't getting out of the dispenser quick enough. Pull the whole dispenser out of the machine. There is a release clip at the back of the cup with the tray fully open. Clean out all soap residue and scum. Sometimes there is also a spot or setting for liquid or powder detergent. Adjust accordingly. Reassemble and try it again.
SOURCE: My front load washing machine
Hi from retired Englishman in SW France,
You have 2 problems, both of which should be easy to cure ;-0)
Following first is my standard answer for water in the detergent drawer, a copied and pasted Word document!
The second is a similar 'standard' answer for the machine not draining properly.
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Although you do not say which model it is, this is a common problem with many machines.
I suspect that it is the conditioner/softener tray which is causing water to overflow from the drawer so it needs a thorough clean!
Remove the complete drawer. To do this you will have to do one of the following-
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover on it which you must remove to expose the little stuck up pipe/tube. This is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
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I would suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters. The motor is unable to drain all of the water in the allotted time.
If you are unsure where the filter is, it is normally behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and held in by a round cover/knob.
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!
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I feel sure that these 2 actions will sort out your 2 problems!
Good luck,
John C
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