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try usiing just the charger without the rechargeable batts...if toy turns on with just that then prob maybe eiither the toy itself or you need new rechargeable batts
is there any sound at all coming from the toy? if there"s no sound try pressing the power button down for 30 secs without any powersource...after that place batts back in and try turning it on. if it doesnt work you may want to call their hotline
have you tried calibrating the screen? You can do this by pressing the Home Button, question mark, and volume up button all at the same time. Turn the toy on without letting go of the other three buttons until you see the Touch Calibration Screen. If this does not help, then I suggest you call Vtech. Contach info is available at www.vtechkids.com if you no longer have the manual.
Are you getting any error message when installing the Learning Lodge?
To delete info on toy go to Settings>>My Name>>type R-E-S-E-T then tap the check mark on top right corner of the screen. Toy will turn off automatically if reset is successful.
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