Is there a display dimmer that has been turned down on the machine?
These are reset instructions for a Janome 8000, but may be applicable to your machine:
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How to Reset Janome Memory Craft 8000 eHow You might check out some of the other questions/answers on Fixya.com:
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Have you checked the Troubleshooting section of your owner's manual? If you are still unable to get the display to work, there's a pretty good chance there is an electronic failure and it needs service. You can probably call Janome's Support department.
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