My kobo is locked - Frigidaire FWS833A Top Load Washer

kobo com help Creating Kobo account
kobo com help Troubleshooting the Kobo eBooks app

Pat, Go to Kobo.com, Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
kobo com help Resetting or changing your Kobo password
How to reset and factory reset your Kobo
Kobo Tips and Tricks for new Reader Owners

Do you have the proper device driver installed on the computer?
:Other info I found online, but have not looked into:

Open the Hardware and Devices troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

In addition you can also check if the device manufacturer have driver for the device.
For additional help, please see:
Kobo Help Forums/Frequently Asked Questions - Kobo eReader
http://kobo.zendesk.com/forums/165796-frequently-asked-questions-kobo-ereader
Need help with your Kobo eReader?
http://koboereader.com/FAQ

https://www.kobo.com/help/en-US/article/871/fixing-a-content-locked-error-on-your-kobo-ereader

Try a basic reset which won't affect your data. With it off, hold down the power button for 8 seconds, release and then press power button again once firmly. At worst, a factory reset which will erase everything putting it back to how it was new, will resolve the issue. On the back, bottom left, you'll find a small hole. Enter an unfolded paper clip or similar and press down until you hear a click. The kobo will rest itself.

It could be several things. But you may need to delete Kobo and reload the app. I have had to do this on some of my programs. Your books are on the net, so they won't be lost.

Try to restore your kobo account.

formats to be used on the Kobo Ereader

Which Kobo E-reader do you have? The manuals for the Kobo Vox, Kobo E-reader and the Kobo Wireless E-reader are available from the Kobo help site.

http://kobo.intelliresponse.com/index.jsp?requestType=NormalRequest&id=1860&mrmSelection=true&uuid=87808681-30b0-11e1-a5ab-5b2c704f4114&sessionId=4e4c0de6-30b0-11e1-a5ab-5b2c704f4114&question=Where+can+I+get+the+User+Guide has links to the available Kobo device documentation. The direct link to the Kobo Touch User's Guide is http://merch.kobobooks.com/userguides/en/touch_user_guide_111222.pdf . For additional help, start here: http://www.kobobooks.com/help and enter your query in the search box.

I hope this helps.

Cindy Wells