Won't turn on - KitchenAid 32685 Mixer

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https://www.manualslib.com/products/Kitchenaid-Ksm5-262525.html

Try first to re-put the old one, if it worked then the new one isn't good.

bread is very tuff on mixers. always buy the strongest mixer that you can afford. im guessing the field in the motor fried.

Check carbon brushes, check for broken wires under back cover.

This particular model has some sort of internal electronics that require a charge before the unit will function. As a result, when allowed to sit in the cabinet for a long period of time it will simply not turn on. Instead, all you will hear is a "click" noise when you try to power it on. When you get the dreaded "click" noise leave plugged in for several hours and try again.

Obtain a copy of the Repair Part List for your model from Kitchenaid.com.
Download a Copy of the Kitchenaid Service manual.

http://www.kitchenaidparts.be/centers/servicemanual/mixer.pdf

First, you may want to adjust the mixer's speeds:

1. Loosen the lock nuts enough & Turn the 2 top screws clockwise until they cannot be turned
anymore. Leave the bottom screw alone for now.
2. Use a dab of white paint or paper whiteout to mark the positions of the Phillips screws.
3. Plug in your mixer and Set the speed selector to "Stir".
4. Turn each top screw One full turn couterclockwise (alternating between Left and Right)
Keep making one full turn at the time (for both left and right) until the motor starts running.
5. Put your hand near the Agitator shaft and allow it to brush your finger slightly. Use your
watch or clock and start counting the number of times the shaft touches your finger in
60 seconds. The correct count should be 60 RPM (Rounds Per Minute). If it is less
or more than 60, give each screw 1/4 turn counterclockwise or clockwise and start counting
again. Now tighten both lock nuts.
6. Set the speed selector to "6" and turn the bottom screw either clockwise or counterclockwise
to achieve a speed of 180 RPM.

For your reference, the planetary RPM's for the 5-qt. tilt-head Artisan Stand Mixer are as follows:
Stir speed - 60
Speed 2 - 95
Speed 4 - 135
Speed 6 - 180
Speed 8 - 225
Speed 10 - 280

Second, if the mixer won't run:
Remove the Control Plate Assembly (36), the Phase Control Board (39)
and the motor Governor Assembly (35). Inspect for loose connections,
burnt or damaged components. If they seem to look OK, re-assemble
them and test the mixer. If the motor still won't run, then I might suspect
a defective Phase Control Board (39).

Get a copy of the Repair Part List for your model at Kitchenaid.com
On each side of the Motor Housing(1) is the large black Brush Motor
Cap(23). Each Carbon Brush(19) is keyed (one corner is not square)
and is designed to go into the Motor Housing slot but only one way.
Each Carbon Brush must make contact with the Motor Coils. The
motor will not turn if one or both does not come in contact with the coils.
If the brushes are too worn out, of course they won't touch the coils
neither and your motor will not run. You can purchased new brushes
on Ebay if they need to be replaced.

Hi, Did you push the beater in so that it clicks. If all is good there, gear box maybe at fault or jammed. Take it to a service center for repair. If you are machanicly inclined (DIY) Take it apart and see why its not turning. Good luck.

Its reached the end of its working life, get another, go for an upgrade.