Jacuzzi SIG7242WCL2CJW Signa 6 Plus Whirlpool Bath, White Logo
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Fred Appel Posted on Mar 16, 2014
Answered by a Fixya Expert

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Jacuzzi whirlpool won't start.

It has comfort plus control; electronic not air. One night it started running on its own without water. Subsequently it will not start the pump motto. However the pump does run fine and doesn't leak if plugged directly in, bypassing the control module black box, BY 17000. I am capable of replacing either the comfort plus switch or the BY 17000; but don't know which to buy. There is also a black box attached to the motor. I presume the air bubble pump? Could it cause the water pump to not run? It is very difficult to get to. Fred

1 Answer

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  • Jacuzzi Master 719 Answers
  • Posted on Mar 17, 2014
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Joined: Aug 19, 2009
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Fred
The problem you are experiencing is most likely to be caused by the control box.
If you plug the motor in and it is working, I would replace the control box first.
That is where you would start first. The button on the top of the tub does not go bad very often is this situation.

Rod
US Parts Center

Testimonial: "I have ordered the control box By 17000, will update after installing."

  • Fred Appel
    Fred Appel Mar 27, 2014

    This is the update: The problem turned out to be the comfort plus switch, mounted inside the tub above the water level. After close examination there are small cracks around the buttons. After replacing the switch, everything works, including the light which quit a year ago!

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5 Related Answers

Anonymous

  • 170 Answers
  • Posted on Mar 31, 2009

SOURCE: Jacuzzi jets & heater,won't stay running,need electrical schemati

Actually you can ground them to the copper pipe...any piece of metal material that comes in contact with the earth...hence the word ground....so water supply line or if you ran conduit..and a receptacle box (metal...) you could ground it to that....'

I hope this helps...good luck...thanks for rating my effort...the Fang.

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Alan

  • 80 Answers
  • Posted on Sep 05, 2009

SOURCE: Jacuzzi whirlpool, air on/off button on tub

If it is a air button that pushes in and comes back up, there is a good chance that the switch (which is mounted on the pump/motor) is bad. If the switch is a touch button on a key pad, the problem is in the control box for the pump/motor.

Alan

  • 80 Answers
  • Posted on Sep 28, 2009

SOURCE: jacuzzi whirlpool hot tub, flashes Fl-1 has new filters,

Sounds like a bad heating element. This is located in a stainless steel tube under or around the main control box behind the cover around the tub. It is not hard to replace but should be done by a pro. The part is avaliable online.

Anonymous

  • 2 Answers
  • Posted on Nov 24, 2010

SOURCE: My jacuzzi tub motor will hum but does not run. I

I had this same problem. I looked at the motor, and on one end (the end opposite where the water comes out) there is a hole in the middle. In that hole is a regular screw tip, which can be used to turn the motor. I filled the tub, inserted a slotted regular screwdriver and turned it about 8 times clockwise, then 8 times counterclockwise. You should see the whole motor turn. Doing this loosened it up, and then it started.

Once it started, all kinds or residue came out, which was probably why it had stopped working. I hadn't used it for a while.

After getting it running I'm going to run some cleaning solution through it, and make sure I run it more often to prevent this in the future.

Anonymous

  • 413 Answers
  • Posted on Apr 11, 2011

SOURCE: my whirlpool outside jacuzzi is

have you checked for cracks in the fiberglass body?

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Please attempt to start the jacuzzi without any water and see if it functions. Then you can fill the jacuzzi up to 1/4th with water and check if it continues to run. If so, continue to one half full. If this jacuzzi breaks down at these water levels, then you'd need to call the manufacturer to advise on what part needs to be changed to get everything working again. Thank you.
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Rod Kidman

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