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mostly it seems like a software problem. Did you try restarting it by pressing VOLUME DOWN + POWER button?? if it's not working , then take it to a service center and re-flash the software once.
Whenever you need to charge your power chair or scooter get into the habit of charging overnight. The battery level indicator lights will tell you if your chair or scooter needs charging. Whenever the lights are down into the yellow and especially if they are in the red. If you have the off-board charger, plug the charger into the charger port in the front of your joystick and then plug the charger into the wall socket or turn the on/off switch on and let it charge overnight. When you get up in the morning the charger should have a red light(power) and a green light illuminated (indicating fully charged) Always turn the charger off or unplug it from the wall socket before you unplug it from the chair or scooter. Never have the power on to the charger when you plug or unplug it from your chair or scooter. Whenever you get new batteries always give your batteries a full charge before use and then if you use the chair daily charge it every night. If you do not use your chair or scooter daily charge it at least once a week. Never leave the charger plugged in and on for more than 24 hours. Your batteries should last you 3-4 years if you charge them correctly.
amy why did you not keep the batteries charged? even new batteries have to be charged before use. Now plug in the charger and look at the meter with the charger plugged in the meter will show some reading around 4-5 amps. Let the charger work overnight when you get up in the morning fully charged the meter will read zero. Turn on the chair and all the battery lights should be lit. If after charging over night you are still getting one red light then you blew 170.00 and no amount of charging will bring them back. Sorry I wish I had better news. If you replace the batteries charge fully before use and then use the chair some each day and charge nightly for 20 days this will break in the batteries and get them operating at 100%. If you then only use the chair sometimes always put it up fully charged and charge at least once a week If you use the chair for that day charge overnight and it will be ready to use again when you need it. If you are going to leave the chair unattended for 6 months then fully charge the batteries and disconect them from the chair until you need it again New batteries every 6 months can get expensive Hope this helps you
Carla Under the front bottom of the joystick you will see a charger port its a three pin port that accepts the plug from the charger. Always plug the charger into this port with the charger off or not plugged into the electircal socket. Then plug the charger into the electical socket or turn it on. You should see a red light and a yellow light on the charger. When the tellow light turns green the batteries are charged. You should get into the habit of charging the batteries each night if you use the chair daily. Just plug in the charger when you go to bed and turn it off when you get up. If you only use the chair a little then always store it fully charged and then charge it once a week if it hasn't been used. Hope this helps you
flobo I assume that its the on-board charger and that it is the gray charger with one light. This charger light will only come on when the chair is fully charged. Now if you have left it plugged in all night and still have no light then I would think you have a bad charger. If you have a digital voltmeter you can check the battery voltage throught the external charger port under the joystick. Set it on 200 volts and insert each probe into the outter pin holes and you should be able to read the voltage. Without the charger plugged in you will be reading the total battery voltage 24-27 volts with the charger plugged in 27-30 volts also check the meter with the charger plugged it should show something above zero and gradually decrease as the batteries become fully charged. Hope this helps
If the laptop battery is more than 3 - 4 years old then the battery could be worn out. Rechargeable batteries have a finite number of charge and discharge cycles and will lose their charge capacity over time, i.e. won't charge to 100% and gradually the charge reduces until the battery won't charge up at all. OR The battery shows a 100% charge but when the adapter is disconnected the battery drops off to zero capacity in a very short time. If the battery drops to an unacceptable charge level then the battery needs to be replaced.
Charge the unit over night, Plug in the AC charger and you should see a lightning bolt over the battery bar graph display.
With the charger plugged in, gently press and hold the on/off power until the screen goes black and displays the text "Charging battery". After a few seconds, the screen will go black to conserve power. At any time, you can press the screen and it will light up saying its still charging.
If you let it go over night, when you touch the screen, it will say Charging Complete and you can then remove the charger. You should have full green bars on the battery indicator.
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