I believe the problem is either a faulty light sensor the unit has to dim the display when the lights dim since it was designed for bedroom use with alrms and snooze button. or it is simply a failure in the circuit that drives the LCDs. Mine has been dim for a long time but I can still see just enough to adjust the sound settings. I tune and set stations by sound. so the display has not been an issue since we do not use it for a clock or alarm. I doubt there is a fix for the dim display.
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