I have a hp printer/scanner 3510 and hp computer, the printer works fine but it won't scan!! the lcd screen says, "the computer is not responding. check if the usb cable is attached" the cable is attached, now what?

SOURCE: scanner not working

Please open HP director from Start - All programs - HP .

Click Scan document to scan.

You can scan by following steps :
For Windows XP:
To isolate the issue I suggest you to try scanning from the Windows Image acquisition(WIA) wizard on the computer.

Follow the below steps to Scan using WIA
1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.

2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.

3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

Waiting for you reply.
Thanks

SOURCE: scanner won't work but the printer does

Ok here is the answer you have all been waiting for - look on the CD that came with any HP printer for the mac and you will see that it is for 10.3.9 and 10.4. I bet you dollars to donuts you have the new 10.5 leopard software and you got the new printer for free from the apple store.

All is not lost - go to the hp website at www.hp.com and on the left side you will see a grey menu that says software and driver downloads click on it and type your product. The version right now is 9.7.1 once you get all the way through. DO NOT INSTALL THE HP INSTALLER FILE - it is the same as the CD.

Well on the off chance your using windows the same applies - delete the old software on your computer and follow the steps above. The version number you will need depends on what OS but just make sure it is the most recent and you should be fine.

SOURCE: Trying to scan, but keeps on saying "USB not connected" BEWARE SPAM NUMBER 1-800-532-4187

I had the same problem.  The thing is I was pressing the scan button on the printer and getting the lovely "USB not connected" message.  However, if you open the printer icon in the dock (Mine is "HP Photosmart C4200 series") and click the Scanner button in the upper right hand corner, then click "New Scan," voila!  presto! and all is right with the world again.  
Yes, it is obnoxious that HP made a defective scanner button, and I may download the driver again when I get a chance.  But yay for quick fixes!

SOURCE: Printer and copier work fine- scanner says USB not connected.

I had this same problem and it is fixable, but not the way you would probably like, though you can still scan with the printer. You just have to open the Paint program and click from scanner or camera, and then choose your printer and click scan preview, and then scan, it works just fine but its a little time consuming.

Tim Degenstein

• 101 Answers
• Posted on Oct 01, 2009

SOURCE: HP C5280 all in one prints but does not scan

2 ways to scan from HP printers

First* try from "my computer" ... near the bottom of the page you should see "scanners" in there, try clicking that and follow prompts

Second* go to start/ programs/ HP/ HP Solution Center
all scanning choices should be on the left

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