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IF you forgot the wifi password, there is a reset button on the router that you can use to reset it back to the settings that it came with. If you use that you will have to reset a new password.
Was not able to find much on the Ultra. Have you gone to the Leap Frog site and tried to get updates or a firmware update?
http://www.leapfrog.com/en/pages/support/product_pages/LeapPadUltra.html
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