Microsoft Windows Vista Business Edition for PC Logo
Posted on Jun 12, 2009
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Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 31. Problem signature Problem Event Name: PnPDeviceProblemCode Architecture: x86 Hardware Id: *6to4mp Setup class GUID: {4d36e972-e325-11ce-bfc1-08002be10318} PnP problem code: 0000001F Driver name: tunnel.sys Driver version: 6.0.6001.18000 Driver date: 01-19-2008 OS Version: 6.0.6002.2.2.0.256.1 Locale ID: 1033 Extra information about the problem Bucket ID: 159950604

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  • Master 3,278 Answers
  • Posted on Jun 12, 2009
Anonymous
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Download a fresh copy of the device driver software and reinstall. Could be corrupted.

  • Anonymous Jul 02, 2009

    Was this helpful ??? Resolve your problem ?? Thanks.


  • Anonymous Jan 22, 2013

    Where can I find the driver software? Can find it anywhere not even on Microsoft directly. Which key words should I use? is just so frustrating. I can only use my laptop on safe mode.. Error 31 not loading driver on windows... TY in advance

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