Lost fitbit,bought new one and it will not sync

follow the link below

can sync my tracker

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gregg_27a4d257e54e7920

https://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker
pick charge hr to see instructions on this model

After you charge it back up, you will need to sync your Fitbit, this Sync will update the steps

HOW DO I DELETE PROFILE DATA FROM MY TRACKER? Fitbit uses your height, weight, and age measurements to properly calculate your stride length (which helps determine your distance), calorie burn, and active minutes.

To delete your profile measurements from your tracker, the tracker must be set up to a different account. Once a tracker is set up to a different account, it will automatically unlink itself from the dashboard and all of the tracker's stored data will be permanently deleted from the tracker. You can find instructions on how to create a new account in the following articles:

• How do I set up my Fitbit tracker on a computer?
• Setting up your tracker with the Fitbit app for iOS
• Setting up your tracker with the Fitbit app for Android
• Setting up your tracker with the Fitbit app for Windows Phone

Bridget I am having the same problem. I just got it today.

Does your Force show up on the Dashboard?
If not then
http://help.fitbit.com/articles/en_US/Help_article/How-do-I-set-up-my-Fitbit-tracker-on-a-computer/
If your having problems syncing then
http://help.fitbit.com/articles/en_US/Help_article/I-m-having-trouble-syncing-my-tracker-to-my-dashboard

Of course without knowing what you Sync through I can not be much help.

have you tried restarting your phone? Most of the time this fixes sync issues. Make sure you check out a bitbelt to protect your force from loss.

The time on your tracker's display may be incorrect due to the timezone being set incorrectly on your profile, or settings not being synced to your tracker. The time displayed on your tracker is configured using the Fitbit.com website.

You can get detailed instructions on updating the time on the Fitbit.com website.

https://help.fitbit.com/customer/portal/articles/1031792-the-time-is-incorrect-on-my-tracker-s-display

Hope that help!