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Try a soft reset
press and hold the reset switch DOWN for 30 seconds, release and power up.
Go outside and wait about 4 minutes, that usually does the trick on a ONEv3
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If you are indoors and trying to test it you won't get a signal. If it's the first time using it, or you havn't used it in a long time, it can take 5-10 minutes for the satellites to get your location.
check the port is set to 8 not sure if your model has GPS search wher it finds the port and vbaude automativcally, if it does use it and see if that fixes it if not your battery is too low you have a damaged SIIRF chip and that is expensive to repair
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