Verizon dsl and cisco valet - Linksys by Cisco Cisco Valet Plus Wireless Hotspot M20 Router

On the back of the router is a reset button. Press that in for 5-10 seconds. It will reset to factory specs. Once you reset the Valet Hotspot, all of its customized settings (network name, wireless security, etc.) will be erased and the hotspot's IP address will be reverted back to 192.168.1.1, with a default password of admin and no username.

Read HERE

Have you look through FAQs and user guide for reset option:http://homesupport.cisco.com/en-us/support/valet/m20

SSID is the wireless network name

log in to the router and reconfigure the router.
type in 192.168.1.1 on the address bar, or what ever the router ip is, then log in using the default login user/password as admin

go to homesupport.cisco.com/en-us/wireless/valet/am10
go to the downloads tab

Just power cycle your router and restart the computer.

try to update the Firmware of the router. You can do this by opening the Cisco Connect Software under all programs. It should ask for an update when it initializes, if not then power cycle your network.

You can install the CD on wired or wireless computer.However,if you are using any wireless computer to install the router using CD then,turn-off the third party wireless utility on the computer.

If you are still unable to configure the router then,you can configure the router manually.

If your Internet Service Provider is Cable follow this link to configure the router.

If your Internet Service Provider is DSL follow this link configure the router.

Connect the cable from the LAN port on the DSL modem to any of the 4- LAN ports on the Linksys Swicth (not the port Labelled Internet), then from any of the remaining 4 ports then connect your computer. Also try using a cross-over cable to modem from the DSL LAN port to the Linksys.