Message waiting light is flashing but no messages are recorded. I have turned this off at Options but message waiting display keeps coming back..what do I do.

You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone.

Please contact your telephone company for instructions on accessing their voicemail system.

You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

Hi
When your red light is on with the handest down presss the message key. this will tell you where the message has come from. I expect you will see that an internal extension has dialled you by mistake. It is a message waiting function on the system for user to call back on. Nothing to worry about. To clear the light you have 2 options either press the clear button on the display for each message or dial *700(then your extension number)

Speak Soon

Phil

That is the message waiting indicator, it is telling you that your Call Notes (Or whatever your service provider calls it's voicemail) has a message waiting. If you do not have a message waiting, you can turn the light of by following these steps:

Resetting the voice message waiting indicator
When you receive a new voice mail message, the new message LED on the top of the handset flashes and
appears in the handset display. In the event your message waiting light gets out of sync with your phone company’s
voice messaging system, you can manually reset it back to the “No messages waiting” state.
Press and hold FIND on the base for five seconds.
Note: The handsets connected to the base will start to beep, however, keep pressing for five seconds.
A beep sounds and the message alert tone is reset.

The message waiting light was probably turned on by a co-worker by mistake. That type of telephone set was used on 124i systems among others. If thats the case, to turn off the message waiting lamp press your call1 button followed by 873, press the spk key to hang up. Hopefully that takes care of the problem.

The term we used for this back when I worked for the phone company was a "stuck message waiting indicator" and the way to fix it was:

Call yourself and leave a message.
Hang up and wait 2 minutes (we used to say 5 minutes, but 2 is plenty)
Retreive/delete your voice mail message
Hang up and wait 2 minutes


That should clear the blinking light.

The red blinking light is an 'event' light, it does not necessarily mean a message is waiting for you, it will also start to flash if you have a missed call.
click 'up' on the round button to show the missed calls list and it will stop flashing, at least it does on mine!

Slide the Nortel Grey Bar above the Hold & Rls buttons to reveal the setup button.

1. Hit that button to show *Options List / # Setup list
2. Press * to go into options.
3. Use the arrow buttons or hit 3 to go into CLEAR MESSAGE WAITING
4. Then hit 3 again to clear the message waiting

This should resolve the blinking light.

Go into the voicemail, press 5 for message waiting notification options, press 1 for message waiting light status.