Konica Minolta PagePro 1350W Laser Printer Logo
Posted on Oct 28, 2007
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

"Can't Detect Genuine Toner Cartridge"



I have this pop-up come up and there is a Minolta cartrige in it but I can't seem to clear the problem

The second part is this

To ensure the best print quality, verify that a genuine KONICA MINOLTA toner cartridge is installed in the printer.
Problems caused by non-KONICA MINOLTA consumables could invalidate your warranty.

Don't know how to clear the problem and get my printer running again

Answer This Question
  • Anonymous May 19, 2008

    I have Konica Minolta 1350w printer, I refill it with new konica toner but it still give error, where I have already replace the chip inside with new one. But the problem is same popup with Detect genuine toner problem

  • soapstore Nov 04, 2008

    This is annoying. I DID put a genuine konica minolta toner cartridge in and this popup keeps coming up over and over and over again.

×

1 Answer

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points
MVP:

An expert that got 5 achievements.
Governor:

An expert whose answer got voted for 20 times.
Hot-Shot:

An expert who has answered 20 questions.

  • Expert 52 Answers
  • Posted on Jun 18, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points
MVP:

An expert that got 5 achievements.
Governor:

An expert whose answer got voted for 20 times.
Hot-Shot:

An expert who has answered 20 questions.

Joined: Dec 15, 2008
Answers
52
Questions
0
Helped
19273
Points
154

Minolta printers work on "chips" if the chip atached to the cartridge is not original minolta you better change it.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

First machine on disply non geniune toner pliking red light.kyocera 1800.
Read full answer
Apr 16, 2018 • toner Office Equipment & Supplies
0helpful
2answers

Konica minolta bizhub c35 black toner being recognized as empty
sir/mam replace the cart then might have gotten a bad one from the store

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Read full answer
Mar 11, 2014 • Konica Minolta bizhub C35 Black Toner...
0helpful
1answer

Toner problems with Konica Minolta 2450
very annoying message i agree - most likely caused by toner dust.

The printer uses a carousel to rotate the toner cartridges. Dust and toner can easily spill as the cartridges rotate. The error can appear at any time but seems to be most annoying after a paper jam or other error. It is also important to make sure that the cartridges themselves are clear of toner dust. Pay particulair attention to any copper contacts on the cartridge.

http://www.zinetic.co.uk/toner_refill/magicolor-sensor-errors.aspx
Read full answer
Jan 12, 2010 • Konica Minolta Magicolor 2450 Printer
2helpful
2answers

I NEED THE PHONE # OF KONICA MINOLTA CUSTOMER
Hi,

You can contact Konica Minolta customer care center at below details:
Konica Minolta Business Solutions U.S.A., Inc.
100 Williams Drive
Ramsey, NJ 07446
201-825-4000

If you wish to get the toner cartridge serviced or chnage it fro a new one, you can vist the below link whre you can find the information about their authorized service partner location wise.
Konica Minolta Customer Care

Regards.
Read full answer
Jan 07, 2010 • Konica Minolta Office Equipment & Supplies
0helpful
1answer

My Konica Minolta PagePRo 1350W has a genuine high capacity toner cartridge which works fine for a while then I get the message " Non genuine toner or end of life cartridge click to proceed" on every job....
First you can refix the catridge after shaking.If your problem do not solve then may be catridge has been faulty.you can checked it with another catridge.
Read full answer
Oct 21, 2009 • Konica Minolta PagePro 1350W Laser Printer
0helpful
1answer

Printer cannot detect genuine toner cartridge
clean the sensor that reads the toner cartridge.
Read full answer
Jun 16, 2009 • Konica Minolta PagePro 1350W Laser Printer
0helpful
1answer

Error with Konica Minolta 2300W
Seems like when you changed the toner cartridge, that the cartridge is NOT SEATED PROPERLY when put back in the printer.

Take the cartridge back out and see if the side cover (held in place with one screw) is able to move freely on the cartridge, sometimes it sticks and won't allow the cartridge to run freely in the printer, thus this beeping noise and jamming of cartridge. there is also some small holes (three in total) on the inner side of cartridge (the side that goes in first) sometimes small bits of plastic are still stuck on the holes from manufacturing and you can remove this plastic around the holes with a knife, and give a free path for the cartridge to rotate.
Read full answer
Jan 27, 2009 • Minolta magicolor 2300W Laser Printer
1helpful
1answer

Konica Minolta Magicolor 2400W drum cartrige-how to replace?
Did you buy a whole new drum unit, or just change the cartridge? If so, the fuse may still be blown. Also, you may need to empty the spent toner out of the old cartridge.
Read full answer
Oct 07, 2008 • Konica Minolta magicolor 2400 Laser...
0helpful
2answers

Refill toner konic minolta 1350w
hello

i just installed a new cartridge , but i still have vertical streaks on my sheets

do i need to get the toner clean , and what product do i use ?

thanks again for you time / help



Read full answer
Mar 19, 2008 • Konica Minolta PagePro 1350W Laser Printer
0helpful
1answer

Incorrect cartridge fatal error 17H
Replace with OEM cartridge

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Read full answer
Oct 18, 2007 • Minolta magicolor 2350 Laser Printer
Not finding what you are looking for?

View Most Popular

PagePro 1350W Laser Printer

  • Office Equipment & Supplies

Related Question

First machine on disply non geniune toner pliking red light.kyocera 1800.

  • toner Office Equipment & Supplies

Related Topics

1,660 views

Ask a Question

Usually answered in minutes!

Popular Questions

Driver of Konica Minolta Pagepro 1350W

Konica Minolta PagePro 1350W Laser...

Konica minolta pagepro 1500w toner low error

Konica Minolta PagePro Office...

Pagepro 1350w install/print problem, vista document stuck in queue,error

Konica Minolta PagePro 1350W Laser...

Is there a win 7 driver for pagepro 1400W?

Konica Minolta PagePro 1400 Laser...

DRIVER NEEDED: KONICA MINOLTA PagePro

Konica Minolta PagePro 1380 MF Laser...

Check Out the Latest Printers Report
Check Out the Latest Printers Report

View all Fixya Reports

Top Konica Minolta Office Equipment & Supplies Experts

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Are you a Konica Minolta Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

PDF Manual
. PagePro 1350W Laser Printer Manual

PagePro 1350W Laser...

Loading...