Just installed today and it won't stop paper feeding. Shows 2 docs in file..I delete and then they come back and it starts to run the papers again.
If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1.Make sure that the power is turned on, and remove any paper from the Rear Tray.
2.Open the Paper Output Tray gently, and open the Output Tray Extension.
3.Clean the Paper Feed Roller without paper.
(1) Press the (Maintenance) button repeatedly until b appears.
(2) Press the Black or Color button.
The Paper Feed Roller will rotate as it is cleaned.
4.Clean the Paper Feed Roller with paper.
(1) Make sure that the Paper Feed Roller has stopped rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
(2) Make sure that b appears on the LED, then press the Black or Color button.
The machine starts cleaning. The cleaning will be completed after the paper is ejected.
This should fix the issue
Regards,Suhail
1.
Browse to Start -> Run... and type in NET
STOP SPOOLER (this will stop the print spooler service)
2.
Browse to your windows\system32\spool\PRINTERS\ folder. You should see files
there ending in .SPL and .SHD created around the time you tried to print -
delete these files.
3.
Browse to Start -> Run... and type in NET
START SPOOLER (this will restart the print spooler service)
4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.
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