Question about Google Android 10.1 inch 4.0 Capacitive Screen Tablet PC

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Im locked out of my tablet

Every time i try to put my google account and password in it denies my password or it turns off the screen

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You have to go to your home computer and go to google.com and reset your password then login to Google on your tablet you should be ok

Posted on Feb 28, 2014

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Posted on Jan 02, 2017

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2 Answers

HOW DO I UNLOCK THE SCREEN SINCE IS LOCKED BECAUSE I HAVE FORGETTING THE PASSWORD?


If you set a pass code (or pattern) that you cannot remember, please enter the wrong password (10-20 times) until you are prompted to sign in via your google account. Please note, this will only work if you have already setup your google account on the tablet. If you have not set up a Google (or Gmail) account on the tablet, you will have to perform a firmware install, which will revert the tablet back to factory settings.

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1 Answer

Google com


meanwhile you can try resetting your gmail account thru Laptop/PC. it will be much easier.

you must provide the full details, as whether your TAB is locked or what?

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its brand new and you forgot everything already if you did the google mail password assist then open that if dont know that or didnt do it can try provider for assistance and most lockouts are either 1hr or 24hr

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1 Answer

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There is nothing in the manual.
http://www.kocaso.com/manuals/SX9700/SX9700_User_Manual.pdf
If you set a pass code (or pattern) that you cannot remember, please enter the wrong password (10-20 times) until you are prompted to sign in via your google account. Please note, this will only work if you have already setup your google account on the tablet. If you have not set up a Google (or Gmail) account on the tablet, you will have to perform a firmware install, which will revert the tablet back to factory settings.

Support Troubleshooting Guide

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