Are you using an external power supply for the disk? If not, you might be overloading the USB port. It should not happen, but USB ports are limited in the amount of power they can output. Especially laptops might face such problems.
Do other USB devices still work on those USB ports? If so then the port is at least not broken.
Sometimes you can uninstall and reinstall the USB hubs and controller devices in the Device Manager to fix USB problems.
For other ideas on troubleshooting external hard disk issues, you can check:
www.devicedriverfinder.com/blog/device-errors/external-hard-drive-troubleshooting
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