Apple iPod 3rd generation MP3 Player Logo

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Posted on Oct 28, 2007
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Frozen ipod we have an old 15gb (docking) iPod. having not used it for a long time 9due to upgrade) we tried to start up. Charged it fully and it worked - however now its stuck on the apple screen and cant get it out of that state. computer does not recongnise "malfunction device"...any thgouths??

  • Kingtriton92 Nov 06, 2007

    I have a 3generation 15 gig ipod that is also stuck on the apple logo screen. When I plug it into the computer, it says USB device unrecognized. Further searching revealed that I have no drivers for this device but when I tried to update drivers, it said that windows already has the best driver. I have tried soft and hard resets and using ipod updater but as soon as I conect it, updater says "ipod service error" and shuts down.



    What do I do?

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1 Answer

Ekse

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  • Apple Master 13,435 Answers
  • Posted on Mar 25, 2008
Ekse
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Start with these five simple solutions: Reset, retry, restart, reinstall, or restore
http://www.apple.com/support/ipod/five_rs/

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