Here is the documentation page for the Plus 36:
http://powerquality.eaton.com/Products-services/legacy/plus-info.asp The Powerware Plus 36 can be serviced but it is a legacy product that is no longer manufactured. Eaton purchased Powerware and retained the service organization so there are lots of people trained to service this unit. For a replacement unit, you'd probably be looking at the Eaton 9355:
www.eaton.com/9355 For Plus 36 service, here is the contact info: Toll Free: 1 800 843 9433
E-mail:
[email protected]
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