Linksys SPA-2102 NA Analog VoIP Adapter (2) FXS, (2) RJ45 (SPA2102-NA) Logo
Posted on Jun 10, 2009
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The phones worked last night, this morning nothing

My elderly mother's land line phones ring when I call, but no dial tone when you pick them up. Could it be she needs new jacks? They do not look very secure in the wall and she's probably yanked on them to figure out why she isn't getting a dial tone.

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  • Expert 71 Answers
  • Posted on Jun 17, 2009
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Joined: Jun 16, 2009
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If the phone rings but no dial tone, possible phone unit is faulty. I suggest to try a different phone unit to verify if it's faulty. If the other phone isn't working too, then report the issue to your phone provider.

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Could be line cord connection at base or other wiring issue. Do you have a different phone(s) at same location that work?

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How do I check my phone line? I have no dial tone. When The phone rings, it only rings once.

it rings so that indicates that the land line is ok
for a quick check see if you can borrow a neighbours phone and plug it into the wall socket
If you get a dial tone then , the problem is your phone
if you do not get a dial tone , call the service provider and report a faulty service
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No dial tone

indicates that the phones are faulty
the land line carries adsl and phone at different frequencies so as the internet is working so the land line is good
check that the internet and phone line is connected into the correct sockets on the line splitter before the land line connection
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We called the phone company.....There was a problem up on the telephone pole. They fixed it, no charge.
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Exact same problem.

Is this a system phone?

It sounds as though your set is not programmed with a line appearance. and line preference is not set, this can be set for intercom, or a line or nothing when you pick up the phone. You can do a pick up code to answer until an appearance is programmed on your set.

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if there is no dial tone that means that the connection is not being made when you pick up the phone hence you cannot answer nor can you get a dial tone
the fact that the phone rings indicates that the land line is good so the fault is in the phone itself
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