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Posted on Jun 10, 2009

Lexmark 640 printers will not print after network security audit.

Last week, our company underwent a network security audit, and following a scan of our network by this auditor, our Lexmark 640 and 644 printers began to malfunction. While the printers themselves were showing to be connected and "ready", they were not printing any jobs.

Hard resetting the printers seems to temporarilly remedy the issue, as does reinstalling the drivers, but we are searching for a way to alleviate the problem altogether.

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Anonymous

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  • Posted on Jun 10, 2009
Anonymous
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So you think the scan from the Auditors software jammed the port on the Printserver? Are your printservers PC's that spool the print jobs and then send them to the printer or are the printserver devices? How is you printserver connected to your printer? (ie parallel, USB, COM)

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