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It may be the problem of the charger or the battery, please check them. If the battery is unable to charge or keep charge then replace it.
If the charger is unable to supply sufficient charge or no charge then replace it with a new one.
I found this on another website and it worked for me.
"I was also having a lot of difficulty getting my Jawbone II or "new
Jawbone" into pairing mode. I finally ended up carefully removing the
outer plastic shield. It popped off without breaking anything and then I
was able to easily press BOTH the noise shield button AND the talk
button. With the plastic cover OFF, I was able to put my Jawbone into
pairing mode on the FIRST TRY!"
I'bve got the same problem with using the apapter plugged into the wall but the headset still charges if the apapter is not used and the usb connector is plugged into my PC.
do you have both units in scan (discover or pairing) mode? both units have to be set to pair for the connection to take place. Make sure the jawbone is fully charged up as well.
My jawbone was not charging at all, but then I looked at the prongs on the charger and I saw that one of them was shorter than the others, so I got a pair of small needle nose pliers and gently pulled on it. It returned to its normal length and I plugged it up. It is now charging normally. Jawbone should design a better charging system.
Is this the first time you're pairing iPhone and jawbone or it's been working before?
If this is the first time,
1. Go to settings-general-bluetooth and turn on the bluetooth on your iPhone
2. Press and hold the button above the LED light until the LED light flashes Red and White
3. Go to your iPhone and click on Jawbone and it should connect.
If it's been working before:
1. Make sure Jawbone is fully charged.
2. Press and hold the button below the LED until white light blinks
3. Go to iPhone make sure bluetooth is on press Jawbone to connect
If this procedure fails try the to follow the First Time Pairing Instruction
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