HP OfficeJet J4580 All-In-One Laser Printer Logo
Posted on Jun 09, 2009
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Print cartridge problem: tri-color

My HP J4580 all-in-one printer continues to display the message "Print cartridge problem [Tri-Color] Refer to device manual to troubleshoot. Nothing in the manual says anything about this error message or how to fix it. The cartridges are totally fine and full- I even put new ones in and this message was still displayed. How do I fix it?

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hptechnicalsupportnumber

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To fix Print cartridge problem just dial our HP Printer Support Number 1(844)355-5111 and follow the steps given by our expert technicians with the help of customer support services.
HP Printer Support Phone Number 1 844 355 5111

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  • HP Expert 307 Answers
  • Posted on Apr 05, 2013
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This error ("Refer to device documentation to troubleshoot"), along with the famous "Incompatible Cartridge" error message, typically signifies the HP 901 ink cartridge is suffering from internal electrical (micro-electronic) damage. Our test labs have noted the Malaysian manufactured HP ink tanks, especially the XL tanks, seem to be more problematic/sensitive (vs.HPs Singapore/China manufacturing facilities). You can bypass these cartridge error (temporarily in most cases) and run a cartridge health diagnostics check, via the 2 service procedures below:


HP Officejet J4500 J4600 4500 Cartridge Error Bypass -- HP 901 Cartridge Errors: http://www.youtube.com/watch?v=I4-m_RLdRE4


HP Officejet J4500 J4600 4500 Printers Tap 41 Diagnostics -HP 901 Incompatible Print Cartridges: http://www.youtube.com/watch?v=S6uATgXxQlE (please note this is a service test, the printer will attempt to print the tap 41 pattern, whether the cartridges are good or bad):


HP 901 Ink Cartridge Care Tips - Everything you need to know:http://www.youtube.com/watch?v=jTtNj6rN4g4

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  • Posted on Jul 08, 2009
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Lestave my j4580 trouble lt says ck blk cartrige

2 Related Answers

Anonymous

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  • Posted on Jun 02, 2010

SOURCE: my printer says J4580 Print Cartridge Problem : [T...

my printer is not shutting down what must i do

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Anonymous

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  • Posted on Dec 05, 2010

SOURCE: J4580 Print Cartridge Problem:[Tri-Color]Refer to Device Documen.

hi i dont have the tricolor cartridge in my hp 5610 and i want to work only with black cartridge and my printer says there is no cartridge on the left , is it posible to solve this problem and work with one cartridge only ? i can print but copy and fax doesnt work . thanx

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My hp office jet all in one printer is only displaying error ,when i turn it on

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J4580 tri color problem message

Replace tri color cartridge..
But ensure that mono cartridge must be in good health printing condition,other wise alignment won't completes..
3helpful
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J4580 Print Cartridge Problem:[Tri-Color]Refer to Device Documen.

hi i dont have the tricolor cartridge in my hp 5610 and i want to work only with black cartridge and my printer says there is no cartridge on the left , is it posible to solve this problem and work with one cartridge only ? i can print but copy and fax doesnt work . thanx
0helpful
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Printer 4580 tri color troubleshoot

i think i run out of ink[or color.whatever the stuff in there is called]
so i will buy a new one and try to see if it fix the problem
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Printer cartridge problem

Get a new colour one and see if it works
2helpful
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Print cartridge problem : [Tri- color]

Printer display says: Print cartridge problem : [Tri-Color]. Refer to device documentation to troubleshoot. I can find nothing in the 'device documentation' to help me.
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