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Anonymous Posted on Feb 17, 2014

The server charged the wrong card

Server charged the wrong card

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kelli

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  • Posted on Sep 08, 2014
kelli
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If you are asking what you should do to get the correct sale on the correct card and remove the sale from the wrong card.
if you have not settled your terminal or batched out, you can simply void the card transaction that is wrong. if it was a debit it would be a refund, if a credit card sale- you can void.
if you have the card number for the sale that you should have ran, then simply run that card as a new sale.
if you don't have the card, you are pretty much out of luck unless you know the person who holds the card.

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