HP DeskJet 5550 InkJet Printer Logo
Posted on Jun 09, 2009
Answered by a Fixya Expert

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Hhp deskjet 5550 - orange and green light keep

Hhp deskjet 5550 - orange and green light keep flashing. unplugged printer and tried to delete document in queue but it won't delete.

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  • Master 499 Answers
  • Posted on Jun 09, 2009
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Joined: Jun 06, 2009
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1) Close the print head cover, and turn off the printer. While pressing the Resume/Cancel button, press the Power button. (Do not release the buttons. The LED lights in green to indicate that a function is selectable.) 2) While holding the Power button, release the Resume/Cancel button. (Do not release the Power button.) 3) While holding the Power button, press the Resume/Cancel button 3 times, and then release the Power and Resume/Cancel buttons. 4) When the LED stops blinking and lights in green, press the Resume/Cancel button 4 times. Finally press the Power button.

  • Timon Gulyas
    Timon Gulyas Mar 19, 2019

    It doesn't work for me. An it's not clear what you mean the Resume or Cancel button or the Resume and Cancel buttons?

    I tried everything, but not working at all.

    If I hold the Resume button and push down the Power button and hld it down, then nothing happens. If I while holding down the Resume button release the Power button then the printer turns on normalli and it gives the orange and green led flashing.

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Here is a page explaining how to resolve this issue:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=71895&prodTypeId=18972&prodSeriesId=71895&objectID=c00681585
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Open the back panel...check to see if you have a paper jam....

if not open the link below and follow instructions

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00681585&lc=en&dlc=en&cc=us&product=71896&rule=23659&lang=en

keep me posted
Please do not forget to vote!

Cheers!
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You can download the software from the link below: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=71896&lc=en&cc=us&dlc=en&submit.y=9&submit.x=5&lang=en&cc=us
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