Reset venta vs370 - Venta Airwasher VS370 2 Gallon Humidifier

venta-usa.com is your best bet to solving the problem.

You have a cool mist humidifier there is no steam. Please read manual or look up unit on internet

My Guess is that the reletive humidity in the room is not low enough to see any vapors coming from the machine. Normaly you won't see these anyway. Some models in the stores seem to make more mist than what you get at home. If the humididty level in a room is close to what is coming out of the machine there will be no signs of any mist coming out. Just make sure the filters are clean and check and make sure the water level is going down on the machine and this will tell you its workin. the faster you are using the water in the tank the more you are putting in the air! If this is a hot mist machine then I would say the heating element in the machine is not working.

From the quick research that I did I'm finding 100 hours. That will vary very significantly depending on the mineral content (hardness) of your water. If you have alot of mineral in your water the filter may have to be changed much more often to maintain good operation of the unit.

Throw the unit out - it's garbage

Filters need to be changed regularly depending on environment may have to change more often.

These systems can be very troublesome. It is possible that you are having mineral buildup in your system from the water supply. You can try adding 1/4 cup vinegar to your water to help clean away deposits. See if that helps .

This has happened to me. Check the contact points in the base of the machine. Ours had some corrosion on them. I took an emery board and filed the corrosion off to clean the contact points.

I have tried looking for a manual for you but I could not find anything after a long search, however here are the contact details for venta, they should be able to send you a manual/guide

Main support number1-888-333-8218
Email support[email protected] I hope this helps

The rubber coupling is slipping. You may have a problem with the gear case; you can get a new one by calling Venta at (888) 333 8218. But it's possible that the rubber coupling is simply not seated properly. Snap the gear box out and make sure the socket is clean. When you put it back make sure that the coupling post is fully inserted in the drive socket. Hope this works for you ... Venta will supply new parts promptly if you decide you need them.

http://www.venta-airwasher.com/html/pdfs/User%20Manual%20AW%2010%20final%2027%20Mar%2006%20venta_AWguide.pdf

That is the link for your manual.

You can print it if you want.

Good Luck.