Power Module or Joystick Module Problem

According to manual. (https://www.hoveround.com/Hoveround/media/Document-Library/D82008753R-MPV5-Owners-Manual.pdf)
4 flashes: The right hand motor has a bad connection.

Other codes...
New VSI Controller 1 flash: The battery needs charging or there is a bad connection to the battery. Try charging the battery. 2 flashes: The left hand motor has a bad connection. 3 flashes: The left hand motor has a short circuit to a battery connection. 4 flashes: The right hand motor has a bad connection. 5 flashes: The right hand motor has a short circuit to a battery connection. 7 flashes: A joystick fault is indicted. Make sure that the joystick is in the center position before switching on the controller. 8 flashes: A controller fault is indicated. 9 flashes: Problem with the brake circuit. Check that the manual release levers are in the drive position. 10 flashes: An excessive voltage has been applied to the controller. This is usually caused by a poor battery connection. Speed Bar Cycling: Controller locked. Speed Gauge Cycling: Check if battery charger is still connected to controller or controller fault.

hi Kathy, sadly there isn't a easy way to do this and you really need someone skilled in working with the powerchairs. This can be a joystick fault however make sure all connections are a tight fit ...
If you're based in the UK please give me a ring as I carry out free testing ...
Regards
Rob.

1 Flash The batteries need charging. Check the battery connections. If the battery There is a bad connection to the batteries. connections are good, then try charging the batteries. 2 Flashes There is a bad connection on the left motor. Check the left motor connections and wiring harnesses. 3 Flashes The left motor has a short to a battery Contact your authorized Pride Provider. connection. 4 Flashes There is a bad connection on the right Check the right motor connections and wiring motor. harnesses. 5 Flashes The right motor has a short to a battery Contact your authorized Pride Provider. connection. Rippling LEDs The charge inhibit has been activated. Make sure that the battery charger is not connected to the power base. 7 Flashes There is a joystick fault. Make sure the joystick is in the center position and then power off and on again. 8 Flashes There is a control system fault. Check power module and joystick module connections and wiring. 9 Flashes The park brakes have a bad connection. Check the left and right motor connections and wiring. Check to make sure that the power chair is not in freewheel mode. 10 Flashes An excessive voltage has been applied to Check the battery connections. the control system.

or go here and find yours,if you would of given the info we need,i would of diagnosed it for you,but,you didnt Pride Mobility Products Corp Basic Troubleshooting Instructions

Press and hold power button til beep then push joystick forward and hold joystick til beep then pull the joystick back and hold joystick til beeps. turn power off then on. should be unlocked now

Hi Judy,

According to Pride's troubleshooting documents the service indicator (wrench icon) will flash when a fault is detected by the dynamic controller.

The number of flashes, followed by a 2 second pause, indicates the issue. You will need to count the flashes to determine the cause and a possible solution.

I have typed the flash codes below, but you can also see them on a larger table here: http://www.fixya.com/support/p3641679-pride_jazzy_614_hd_jazzy_614hd/usermanual-6B42026-pdf

FLASH CODES
Code #1

• Flash Code: One, pause, one
  
• Cause: Possible Stall Timeout
  
• Possible Solution: Turn joystick off, then on.
  

Code #2

• Flash Code: Two, pause, two
  
• Cause: Battery Fault
  
• Possible Solution: Charge batteries, check battery connections and fuses.
  

Code #3

• Flash Code:Three, pause, three
  
• Cause: Left Motor Fault
  
• Possible Solution: Make sure the left motor is plugged in.
  

Code #4

• Flash Code: Four, pause, four
  
• Cause: Right Motor Fault
  
• Possible Solution: Make sure the right motor is plugged in.
  

Code #5

• Flash Code: Five, pause, five
  
• Cause: Left Park Brake Fault
  
• Possible Solution: Make sure the left brake is not in freewheel mode.
  

Code #6

• Flash Code: Six, pause, six
  
• Cause: Right Park Brake Fault
  
• Possible Solution: Make sure the right brake is not in freewheel mode.
  

Code #7

• Flash Code: Seven, pause, seven
  
• Cause: Joystick Fault
  
• Possible Solution: Check the joystick connection.
  

Code #8

• Flash Code: Eight, pause, eight
  
• Cause: Power Module Fault
  
• Possible Solution: Check connections to the power module and batteries.
  

Code #9

• Flash Code: Nine, pause, nine 9
  
• Cause: Controller Communication Fault
  
• Possible Solution: Check bus connections from the joystick to the power module.
  

Code #10

• Flash Code: Ten, pause, ten
  
• Cause: Controller Fault
  
• Possible Solution: Contact Technical Service for assistance.
  

Code #11

• Flash Code: Eleven, pause, eleven
  
• Cause: Incompatible Device Fault
  
• Possible Solution: Contact Technical Service for assistance.
  

If you have a GC Controller 8 flashes indicate a control system fault. Check all connections - especially connections to power module and joystick.

Eight, pause, eight Power Module Fault - Check connections to the power module and batteries. The power module is located near the front of the chair under the base cover you will have to unplug the joystick then remove the seat and the cover. The wiring for your motors, batteries and joystick all plug into the power module. Check each connection to make sure they are in good and solid if you can pull it out easily then the wire was not in there locked push in each connector to make sure they are seated in the module. now you can plug the joystick back into the cable coming from the module without replacing the cover and seat. Turn on the joystick to check if you are still getting the error if you are then the power module will have to be replaced If the error is gone then unplug the joystick replace the cover and seat plug the joystick back in and power up then go for a ride Hope this helps

1. Stall Timeout, Joystic out of neutral
2. Battery Voltage too over 32VDC hi or too low under 17VDC
3. Left motor Fault
4. Right Motor Fault
5. Left Brake Motor fault
6. Right Brak Motor fault
7. Shark Control Module Faul****this will be your problem***
8. Power Module Faul
9.Shark Module Faul

Contact me Direct 909-590-1388 x115 CTM HOMECARE OFFICE

trent618,

The 8 bar flashing lights indicate a possible control system trip. Without a serial Number or knowing which controller system you powerchair has, I will cover the common used controller systems for the model of powerchair you have.

If you have the Pilot or VSI control system the control system detects an internal problem within its self or the joystick, and I've seen it a couple of times when both the controller and joystick have an internal problem.

If you have the Pilot + or VR2 control system the control system detects an internal problem within its self and/or the joystick and/or a communications error between the joystick and controller. I've seen it once when the controller, joystick and cable between the joystick and controller being deffective. Due to the flashing lights and you have a Pilot + or VR2 there is a good chance the problem is the cable between the joystick and controller.

The possible solutions and repairs above will require the need for an authorized person to perform the tasks. Give the company that sold you the power chair a call, or anyone or different company which works on power mobility products as the part(s) needed will only be sold to authorized deallers or service providers.

Hope this helps, if so, please respond to this solution which will help others who may have the same question.
Thank you for using FixYa.
Flavadave75

You will need to take it in for repair. 8 bar flash usually means you have a bad joystick/controller. They can sometimes send it in to the manufacturer to have it repaired. Find a reputable dealer and relay this info to them.