When playing in one ke changes to higher octave and back

Hi, If by "re" not working you mean note D then try the following.
Keyboard off, hold down top C key while turning on. This factory resets. Does D key now work - if not. Has it ever worked - if not then it could possibly be the ribbon connector between the keyboard and the motherboard. If one of the cables gets bent then this would stop all notes associated with that connection to stop working. This will only have occured if the keyboard has never played these notes or if it has been taken apart.

You could also try the self test mode : Keyboard off, hold C#,F, G# in the 2nd octave up whilst turning on, cycle through tests to sound if it plays all the notes one at a time then the sound chip is ok and it points to keyboard switching. If test mode does not come up in 2nd octave try 3rd octave ( cant remember which one it is from memory )

Let me know how you get on.

What kind of key, please?

Whether it happens to all of the key?
If yes, transpose setting may have changed. Change the setting to normal (0).
If the normal transpose, but tuning is still not standardized, check Pitch Setting.
To Restore Standard Pitch setting:
Hold down the A-1, B-1, C0 and C # 0 keys simultaneously and press any key between C3 and B3.
View image :


If the above procedure is still no effect, try resetting the factory settings / Initialize overall: :
This is the steps:
Initializing the Settings
When you initialize the settings, all backup data stored to this instrument will be initialized and reset to the factory default settings.
Turn off the power to the instrument. Then, simultaneously hold down the C7 key (right-most key on the keyboard) and turn the power on again.

NOTICE
Do not turn off the power to this instrument while it is initializing the data in its internal memory (that is, while the button indicators are flashing).

View image:




Notes:
If this instrument somehow becomes disabled or malfunctions, turn off the power to the instrument, then perform the initialization procedure.

Those keys come in an octave set. You have to remove one octave to either side also to free them.

Please have a look at the instruction manual again. The 8ve keys are assignable/editable for up or down. You can change the range of the scale this way. I own a WX7 and a WX5. They both work this way.

First try looking in your transpose settings. Refer to your manual to see if any arpeggiation/unnatural chord settings were inadvertently created by you or made by another user. If you believe it is a software problem you can not solve, back up your memory bank, remove your memory card, and hard reset your keyboard. Insert your memory card and check to see if your problem still exists.
If it is a technical problem, it sounds like you may need to get it checked out by an engineer/repairman. Sometimes when a digital keboard's keys collect too much dust/debris they can trigger multiple keys that aren't being pressed. Think about it like a key getting caught on an upright piano and pulling back the hammer next to the one that was played. A digital piano works off of one or several printed circuit boards or PCBs. The printed circuits usually can not short circuit because the wires and circuits sit in fixed positions. If an alien conductive fiber or series of conductive fibers connects a conducter to another, or if there is any humidity inside your piano it may cause circuits to misfire when a circuit is connected in the area. This could explain why notes you are not playing are being activated in the area in which you are playing.

If you are in a humid area and you suspect that this may be the cause you can attempt to draw out the humidity before getting a an expensive diagnostic done. Find a box large enough to house your keyboard. [If it is on a stand take it off and] place it inside the box. Cover the keyboard with plastic wrap (so as to prevent any foreign objects from getting into the instrument) and very carefully surround the piano with white rice. Remove the plastic wrap, close the box and leave it alone for a few days. The rice draws out any moisture from the electronic components. Very carefully (again so as to avoid getting any rice inside it) remove the keyboard from the box; remove any dust from the body, face, keys, and other components. Try your keyboard now. If humidity/moisture on the PCBs was the problem it should be solved. If not it is time to take your piano for a tune-up.
Hope this helps!

In playing fast you have to make sure to release the note fully and let the key come up. These keys have TWO contacts that are used in the scheme to measure note velocity. If BOTH contacts don't open, the note will NOT re-fire. The second symptom you have written would be a characteristic if one of the disconnect diodes has shorted. These diodes direct the strobe signals that scan the matrix of key contacts to avoid other octaves responding when multiple keys are depressed including those in other octaves. Servicing of the unit is required. It is unlikely you have the tools to DIY this problem. ONE THING to try is to tip the unit and gently tap it to see if some debris MIGHT have fallen in that may be shorting some of the matrix connections.

usually If a certain note doesnot play the note before it is not seating correctly. Check all pads that they are sealing behind the bad notes, also make sure the octive key is sealing.

If this is the kind of organ with the wire sticking out of the key that makes contact with the bus bar to create the note you will have to make sure that key is operating the same as adjacent keys. The busbars have to be clean and the contact wires have to be clean. Sometimes when cleaning the wires they will spring out of place and not make contact with the appropriate bus bars. Check that key against the rest and see what you find. Hope this helps.

Hi ...
There are flexible cables that connect the keys to the main electronics. The connectors for those cables sometimes age poorly..
It is fixable. But dont "get taken" on a repair.
If it's just resoldering a few points,it shouldnt be more than $100.00
to fix