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sarah sarah Posted on Feb 14, 2014

Dehumidifier leaking I have a neostar dehum3 which has worked wonderfully and then 2 days ago stopped collecting water in tank and just leaks onto floor. Anything obvious I've done? Thanks

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Beverley Sellers

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  • Posted on Feb 15, 2014
Beverley Sellers
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I have a duracraft DD-TEC16E I have had this for 12 months and has been working perfectly until today , I have noticed the water is not all collecting in the tank it's leaking on the floor . Any possible solution please?

5 Related Answers

Anonymous

  • 105 Answers
  • Posted on Jul 17, 2007

SOURCE: leaking water

It sounds as though the collection pail is not installed correctly, or the hose fitting cap is loose. Make sure that the pail is seated correctly & the cap is tight. Inspect the bottom for rust perforation, too, although this is a long shot. If this fails, then the cold coil may have broken away from it's mount, & is dripping in the wrong place. Inspection with the cover off will reveal any misalignment or broken components. Repair as required.

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Anonymous

  • 2 Answers
  • Posted on Aug 22, 2008

SOURCE: leaking all over floor

sorry wrong model number. my model number is m7dh65b2a.

Anonymous

  • 2712 Answers
  • Posted on Sep 29, 2008

SOURCE: Dehumidifier does not collect water.

If your dehumidifier doesn't seem to run often but the humidity in the room is high, try adjusting the humidistat control on the dehumidifier to a dryer setting. If the dehumidifier seems to run constantly, but there's little or no water in the container, there may be a problem in the refrigeration system. Try cleaning the unit. If that doesn't work, you can't repair the refrigeration system yourself, you need a qualified appliance repair technician to do that.

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Anonymous

  • 1 Answer
  • Posted on Mar 28, 2009

SOURCE: Dehumidifier does not collect water.

My unit does not collect water any more. It was fine until I lent it to my brother in law and it was returned damaged. Do you know how to fix this

VtToolMan

Mark

  • 704 Answers
  • Posted on Aug 21, 2009

SOURCE: Dehumidifier leaking onto floor.

You should clean off the condensor coils with a vaccum and soft brush. Also, check up inside the area where the condensate drips into the collection reservoir (or goes directly into a hose attachment discharge) to see if something is partially obstructing the water flow and is dripping onto the floor, etc.

You might find that you've got some buildup of dust, dirt, and some other gunk that is mis-directing the water (condesate) that the dehumidifier is drawing out of the air.

Lastly, check the unit to see if it's level, but frankly, I highly doubt that's the issue, based on the 5+ years of good working service for you.

So long as the unit is still running and keeping the humidity in check, (if the above steps don't resolve the issue), I'd continue using it until it finally quits running, but I'd put a plastic boot/shoe mat under it to catch the small puddles of water.

The dehumidifier should draw the small puddles, so it'd be less expensive to get a $4 boot mat than dropping another $240+ for a new unit, as your's seems to be working fine, aside from the occaissional puddle issue.

Hope you find this Very Helpful and best regards!

Testimonial: "Great explanation, that sounds very doable. Thanks very much."

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