Konica Minolta Bizhub C364 Color Copier / Printer / Scanner Logo

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vernon_taylo Posted on Feb 12, 2014
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Blank copies on copying and printing blank copies occur with p9 and 21 err codes

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Norman Weimar

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  • Konica Minolta Master 7,035 Answers
  • Posted on Jan 22, 2016
Norman Weimar
Konica Minolta Master
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Joined: May 09, 2009
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You have a registration error , which will require removable of the transfer belt and cleaning of the sensors below the transfer belt

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

5 Related Answers

Anonymous

  • 3 Answers
  • Posted on Oct 29, 2007

SOURCE: Printing Problem

sounds like the fuser is offsetting, i.e old image is sticking to it and being offset onto the next page going through it. I'd look at replacing the fuser first.,

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firecontrol7

Norman Weimar

  • 7035 Answers
  • Posted on Apr 25, 2010

SOURCE: cof32, blank copy on printing and copying bizhub

Have you open closed the front door to clear code? have you replaced the black image unit? Not the black toner but the image unit Black.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Anonymous

  • 170 Answers
  • Posted on Nov 25, 2010

SOURCE: The code malfunction has occurred

maybe the thermistor or the thermoswitch or the heaterlamp is the problem just check those parts

mmmrwaheed

mmmrwaheed

  • 1 Answer
  • Posted on Oct 02, 2012

SOURCE: error code P9 and P21 appears on screen and when

hi piz Error code P9 and P21 appears on screen and when printing or photocopying using color black, blank copies are outputed

Adorjani Laszlo

  • 1316 Answers
  • Posted on Jan 30, 2013

SOURCE: Printing multiple double sided copies doesn't break between copies

Select the simplex/duplex mode.
1 sided - 1 sided
1 sided - 2 sided
2 sided - 2 sided
When using 1 sided to 2 sided the originals must be even

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Hi, does the problem occurs only on copies? Are prints ok ?
if all ( copies and prints ) are blank , please check the primary charging corona and the transfer separation corona, corona central wire most be clean
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Blank copies

sir, You have a registration error , which will require removable of the transfer belt and cleaning of the sensors below the transfer belt, recommended a tech do it

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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Di470 print problem

Might have a problem with transfer/separation assy. directly below the drum. Do copies come out ok? Said when you print is when the problem occurs. Of course the drum could be bad. No codes no maintenance calls like m-1 or M-3

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

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Error code P9 and P21 appears on screen and when printing or photocopying using color black, blank copies are outputed

hi piz Error code P9 and P21 appears on screen and when printing or photocopying using color black, blank copies are outputed
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Removed paper jam and now copies are blank.

Drum Memory
Make about 5 to 10 prints; then, leave the machine in the office environment (normal temperature/humidity conditions)

* This symptom is noticeable in a low temperature/ humidity environment, and is absent under normal environmental conditions.

* This symptom occurs in keeping with the primary charging roller rotation (38 mm).
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Canon ir 5570

Replace carona wires or change primary charge unit
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KONICA 7020 - Blank copy

I have never heard of a developer moving backwards!!!!!!!!!!!!!!!!???
the motor that runs it, the .... there is too much involved to mention. A developper moving backwards will spill so much toner in the machine anyway.
If you get a copy and then it goes blank, that tells me you have a problem with the SEPERATION UNIT, it may be shorting out causing the paper to rise against the drum giving you blank copies.
A blurr copy tells me there is a problem with the Scanner/Optics area. maybe the rails that the scanner run on are too dry or has a problem, the optics(mirrors) may be misaligned.
Not sure what you mean by (hanging) ??
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Print and copy comes out blank paper

mac,

please press menu then start black copy (blue button) then fortimes arrow-up (tel.index). machine will switch to maintenance mode and all buttons will flash. press 8 then zero then severaltimes start black copy until error A1
will appear on the lcd. repeat pressing menu nine times and write down the error codes. Plz post them here again.
To leave the mode press stop then 9 then 9.
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