My laptop is on mute and i cannot get it off

Did you happen to check to see if you hit the mute speaker on a youtube video???

can you play video from youtube or any trusted website?
Also check Facebook settings and if you install some of their software remove temporarily and see if it helps.

Youtube has its own "mute/volume-control" level.
Unmute the video, and increase the volume-level.

I've heard this is a Youtube issue. If my download speed was fast enough to set the volume a week ago it should be fast enough today. I think everyone who recently upgraded software is having this same issue. YT needs to get on top of it because it is obnoxious.

did you try to play your music file?. try to diagnose it thru DXDIAG, click start /RUN/ type DXDIAG

delete evrything you've downloaded for youtube and make sure you are on the sucre youtube website. Good Luck!

tried to re-download the video and make sure the video is not muted.

Because as what I understood with your issue, is that you are able to download the video but there's no sound at all.

So basically, try to download it again and make sure that the sound is fine when you download it.

Hi,
You can download the driver for your laptop audio by clicking the link below:
http://www.drivershq.com/Drivers/TOSHIBA/SATELLITE/M55-S329/4183/9941/10825/44237/ModelDrivers.aspx

Once you clicked the link, there is a big Green download button, all you need is to click that button to download the audio driver

Hello, Try these steps. 1.Check mute is not on youtube or your computer 2.Check your speakers are plugged in. If its not muted and your speakers are plugged in, google the name of your computer then "drivers". Download the audio driver. If its still not working you may have a faulty speaker, thanks, ponyo

try to download klite codecs and use tweak to solve your problem