The fridge back wall inside above the top 2 shelves are freezing over also the black cover on back of fridge one bit of pole going into the motor seems warm [is this normal ]

I have an E402 fridge (403 litre model with freezer on bottom) . I just dismantled the freezer back wall due to a bad defroster element and noticed that on the back wall of the freezer is a small raised "cavity" or "slot" that the black thermostat fits into nicely. In my fridge, it is above the Collins coil and a bit to the right of centre(closer to the wire entry hole). Hope this helps

the fridge has a defrosting issue. could be the defrost heater, Bi metal thermostat, or defrost timer. check to see if there is frost built up on the back wall of the freezer.

I could not find the model but i assume it is a side by side.The model # should be located in the fridge side on the upper right hand corner on the fridge wall.On the freezer side in the back there is a cover with vents covering the evaporator coils. Remove the shelves,the cover to expose the evaporator.If the evaporator is all iced up your defrost themostat may not be working.The defost thermostat is located on top of the coils,it is a little round unit with 2 wires going to it.To check you can uplug it and put a jumper wire in the plug in to see if the defroster starts up.Make sure the fan is also working.Also check the drain (little round hole in the bottem of the drain pan) below the coils.Just poor a little water down it.If it is pluged you can use a small round tube and push it through the drain.Hope this helps,if so give us a 4 thumbs up. THANKS

ge has had alot of problems with the computer boards but this sounds like the evap fan isn't working,i need you to answer a few questions for me,first when you open the freezer door do you hear the fan blowing?also from the bottom up remove the second draw or food bin and put your hand on the back wall inside the freezer and tell me if there's like snow or frost on the wall,if so you have a defrost problem,one more thing check the model number,you'll find it in the fridge side,up on the right hand wall near the ceiling

What in blazes is a " wet wall evaporator " ?
Remove the food and the ice maker from the freezer ( if equiped ) . Remove the rear freezer panel . Using a hair dryer , start in the middle , below the coils , defrosting , until you see the drain hole . Use hot water to help defrost the hole . Once water starts going thru the hole , use a small hose inserted into the hole , and blow thru , to remove any unseen debris in the drain line . Use an ALUMINUM or COPPER solid wire , 14-16 guage , with the insulation completely off , and insert one end into the drain hole as far as possible without any force . Wrap the other end about 1 1/2 to 2 turns , around the black rod (defrost heater) , above the hole . When refrig goes into defrost , the heat will transfer from the heater , to the wire , keeping the hole from freezing up again .

You will need to remove all food and the ice maker ( if equipped ) . Slide out the freezer bottom , and remove the 2 ( or 3 ) screws holding the back freezer panel on , and remove the panel . Using a hair dryer , start in the middle , under the coils , and defrost until you see a hole ( defrost drain hole ) . Using hot water to help , defrost this hole until water starts to flow out . Get a short piece of hose , insert one end into the hole , and blow thru it , to blow out any unseen debris in the drain line . Then , get a piece of solid ( preferably aluminum , but copper will work ) wire , such as a large diameter ground wire , and insert one end as far as it will go , without any resistance , into the hole , and then wrap about 2 turns , around the black rod ( defrost heater ) just above the hole , When the refrig goes into defrost , the heat will transfer to the wire , keeping the drain hole from freezing up again .

Fridge along bottom shelves is much colder than the very top shelf which has milk etc., leading to spoilage. Fridge is at highest setting. In the upper left rear of the fridge compartment, is a cover for what I believe to be a circulatory fan. However, trying to remove this cover is difficult.
It seems that the clip nuts to which the two (2) small capscrews fasten are free wheeling and not allowing me easy access to the motor.

Please advise.

My model no. is HSS221FMD WW

sounds like you have a clogged defrost drain tube. removing back panel of freezer will give you access to drain trough, melt away the ice with a hair dryer, youll find a drain hole under there somewhere,pouring boiling water down the drain will clear it pretty quickly( i use a steam machine purchased from the infomercials works awesome, after you clear it and all water drain down tube wrap a piece of solid copper wire around the heater( black heater right above the drain trough) and stick it in the whole maybe an inch or so. now every time the heater comes on to defrost it will prevent the hole from freezing over

It sounds like the defrost heater is burned out. Remove the inside back cover in the freezer to see if the coils are frozen up. If so, more than likely your defrost heater has bit the dust. It is located at the bottom of the inside coil of the freezer.

Also, you could be have a clogged condensor coil. It is located on the out side back of the Fridge. You need to remove the panel from the lower part of the fridge and do a thorugh cleaning.

1. check the comp. working touch the top of the comp. 2.if the motor comp. working touch the high side tube of the motor comp. if to hot the freon is ok. 3. check the cooling fan inside.