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Is that phone an extension of a hunt group? It could be getting messages from the hunt group. Reboot the voicemail computer, that might reset the light.
You'll need to reset the factory defaults. Download the User Guide (PDF) from here: http://www.lexmark.com/publications/pdfs/2007/4800/en.html (I'm assuming you have the something in the 4800 series of printers, though you posted your question in the 5400 series section)
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