, "Disc Error Please exit the disc. Playback may not be available on this disc."

The error message "Disc Error Playback feature may not be available on this disc" can have a few different causes. Here are some of the most common:

• The disc is not compatible with the DVD player. Some DVD players are only compatible with certain regions or formats of discs. If the disc you are trying to play is not compatible with your DVD player, you will get this error message.
• The disc is damaged. If the disc is scratched, dirty, or otherwise damaged, it may not be able to be read by the DVD player.
• The DVD player is faulty. If the DVD player is faulty, it may not be able to read discs correctly.

Here are some things you can try to fix the problem:

• Try playing the disc in another DVD player. If the disc plays in another DVD player, then the problem is with your DVD player.
• Clean the disc. Use a soft, dry cloth to clean the disc. Be careful not to scratch the disc.
• Format the disc. If the disc is formatted for a different region or format, you may need to format it for your DVD player.
• Reset the DVD player. If the DVD player is faulty, you may need to reset it.

If you have tried all of these things and you are still getting the error message, then you may need to replace the DVD player.

If this is on only one disk, it's likely a bad disk. If on all disks, it's the player....

are you putting disc in right way up?

try unplugging the unit for a short while....10min +
plug it back in.... it just might work... fingers xed

dirty dirty dirty
clean the dvd player

Hello arnita2211,

This error message is due to an improper format, that your dvd player can't handle. To correct this you need to use a program such as nero and in nero is a program called nero vision, that will recode the movie file into a dvd playable format.

You can download a trial of nero here
http://www.nero.com/enu/downloads-nero9-trial.php
You will have to purchase a license when the trial ends. Sorry we cannot give you a serial key for this as it is Illegal.

Thank you for trying Fixya!

the message you are getting is the machines waay of telling you that it can not read that disc. which means you will have to burn your discs in a different format. or your are using a type of disc it does not recognize.

tom

I think I figured it out...at least mine is working now anyways and it hasn't worked in 2 years! I got the remote out, pushed setup in dvd mode and initialize and now it works

It is possible that there is some dirt on the laser lens. With great care the laser lens can be cleaned.

eHow, Clean Laser lens:
http://www.ehow.com/how_2036275_clean-lens-dvd.html

If cleaning the laser lens does not fix it, there is the possibility that the laser unit and or its assembly, or the related electronics has a fault.


Jerry G.

disc error msg playback may not be available on this disc.....help