scroll through the menu of the machine and come to the fax settings and then and chck if the line in use is line 1 or not,the DRP is set properly according to your telephone service provider,you have the phone line connected to line 1 port of the machine,you are not using a digital line for the fax machine,if you have a TAM then set the printer to picj\k up fax calls at two more rings than your telephone.
if you want a technician to do the entire troubleshooting for you.You may get in touch with one of the techbuddies,they offer free technical support for such issues.
you may get them at
http://tinyurl.com/m7ghqz
×