Question about Maytag MAH6700AWW Neptune Front-Load Washer

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Error message SUD and F21 even after unclogging the filter

For the last week my Washer has been showing the F21 error message on every load. I would press the power button and it would automatically start again, after that cycle I would have to choose spin and drain because the clothes were still soaked. Today I got the F21 error but it would not start again, so I removed the front panel and cleaned out the filter and tried the drain and spin cycle. A few minutes later I got the SUD error and sure enough there was a lot of water in the washer and I closed the door and tried to drain and spin again and now I get the F21 message. Now it will not run any cycle and is locked.

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My machine is doing the f21 code and will not drain or open? We cleaned the pump out and it is making a loud noise when it runs ? Help

Posted on Mar 25, 2015

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Push the pause/cancel button twice to clear your message. Then run through a rinse/spin cycle. Next try a normal load without any detergent. SUDS is usually from too much detergent. If this fails, checked the hose for kinks. Check connections and if all that fails, you will probably have to replace the pump. Good Luck!

Posted on Feb 04, 2014

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6ya6ya
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Posted on Jan 02, 2017

SOURCE: can't get washer to finish spin cycle

I have the same problem they can not fix it so dont waste your money on a repair guy they just run it through a dianostic test and tell you that you are no using the machine properly

Posted on Mar 14, 2007

  • 1 Answer

SOURCE: washer runs when timer dial turned though ON button not pushed

Problem solved by ourselves! It was NOT in the circuit board (brain) of the machine. It was NOT in the door locking assembly as others would lead us to believe. It WAS the on/off switch on the control panel--part number 22002560 - a $22.00 problem fix.

Posted on Jan 11, 2009

dh1200s
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SOURCE: dc code appears only when clothes are in washer during spin cycle

If it’s an FAV6800A I think you may have a clutch malfunction with your machine. To verify if the clutch has malfunctioned we need to perform a quick check. Please visit this link and review my post of Solution #1 posted on Jan 30, 2009. Steps 1 & 2 should get you started and give us some troubleshooting direction. Please post back with your results or if you have any questions.

http://www.fixya.com/support/t1612027-maytag_neptune_fav6800aww_wont_spin

Good Luck… Rich.

Posted on Mar 01, 2009

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SOURCE: maytag neptune error? message

Unplug for 10 min to reboot the curcuit board. This will reset the system. Sometimes selecting numerous cycles or pushing buttons a lot in a short period of time can overwelm the little brain in the curcuit. This action will clear the memory of any unwanted comands in the curcuit.

Posted on Apr 30, 2009

  • 784 Answers

SOURCE: Water left in clothes

The shaft was designed to rotate into 2 directions: one for agitation, one for spinning. The spinning direction is controlled by a mechanism from the clutch engagement. When your plastic pulley wears out, it effects the mechanism to spin. The driving force for spinning is slipped, therefore the spin is weak As a matter of fact, the water remaining in clothes n in turn discharges to the bottom tube

Posted on Jul 03, 2009

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I have a maytag 5000 series washer. We are getting an f21 error code. I unscrewed the white drain filter and cleared it. There was little in it. I keep getting the f21 error though. Can you help?


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Feb 09, 2016 | Maytag Washing Machines

1 Answer

MHW6000XW LIST OF ERROR CODES AND WHAT THEY MEAN


F20 water only problem insufficient water supply open both hot and cold unclog hoses
F21 Drain problem clogged,frozen kinked
SUD excess sud using non he detergent or to much detergent
F22 front door lock door not closed properly
For these select poepwer/cancel twice to cancel cycle
Other f codes select power/cancel twice select drain& spin if youhave excess water

Jul 10, 2015 | Maytag MHW6000XW - MaximaTM...

1 Answer

Hi We have a Kenmore HE2 plus front load washer. Its not too old but it came with the house. Recently we have been getting error messages 5D, F21, and F23. I pulled off the front panel and cleaned out...


Hello & Welcome to FixYa

F21 error is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

Kevin

Sep 06, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Model WFW9600TA01 - error messages SUD, F21 and F22 keep coming up. machine has not been used for 2 weeks.


Hi
F21 error means that the drain time has exceeded 8 minutes; this will turn off the water valves. Press PAUSE/CANCEL two times to clear the display. If errors still remains then please check the drain hose and make sure it is not plugged or kinked. Disassemble the washer by removing the back from the washer and check the electrical connections at the pump and make sure the pump is draining. Also inspect the pump filter for foreign objects. Before disassembling remember to turn off the power and disconnect the washer. If it still doesn't help then there is an issue with the pump and you'll need to replace it.
F22 error is a door lock error, if you have already replaced the complete door lock assembly and the issues is still there then check the wire harness connections to the door switch/lock Unit and Central Control Unit (CCU). If the wire harness is fine then the issue is with CCU that should be replaced. Hope this helps... Please post back if you need more information.

Daniel

Aug 15, 2011 | Whirlpool Washing Machines

1 Answer

My washer stopped and was flashing F21 (drainage issue) so I called a plumber. He checked the hoses and removed the panel and cleaned the drain trap. It didn't fix the problem it's still won't drain. It...


The SUD message relates to overdose of detergent detected during the Wash Cycle.
This may signify a bad pump, an extra heavy load, excessive detergent or excessive suds.
If too much detergent was used, run the washer through a Rinse/Spin cycle, then a Normal cycle, without adding any detergent. This should clear the unit of the excess detergent.
Check the drain hose and make sure it is not plugged or kinked. this seems to be the reason as to why your unit is not fixed even after trying to solve F21......

F28 is a communication error which usually means there is a connection that has come loose. Removing the top and unpplugging and replugging the connectors in will fix 75% of these codes. If the bottom toe panel is not on it will also give you an F28.
Good luck

Aug 17, 2010 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

F1, F21, SUD


"F21" is a Long Drain error code which is usually an indication that you may have an obstruction somewhere in the drainage system. Most commonly, there is something lodged in the drain pump or inlet line running from the wash tub to the pump. There is a white screw off cap on the drain pump that you can remove to inspect the pump impeller and clean. The following link explains:

http://www.fixya.com/support/r3608588-f21_error_code

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris and small articles of clothing such as socks or under garments can become lodged in this area as well causing the drain cycle to fail.

NOTE: A "SUD" error code can often occur in conjunction with the "F21" error code. This is due to air being detected in the drainage system, which can occur if the pump is not running, or if you have an obstruction BEFORE the pump. You need to remove the inlet hose from the pump to ensure it is also not blocked. Correct your drainage system fault, and the SUD error (if displayed) should go away.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: For an explanation of all the error codes, each one of these washers comes with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front fett of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.

Read through the information provided and let me know if you have any further questions.

Mar 28, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool duet washer flashing sud then f21 ????????


The "SUD" error is in direct relationship the other error code. "F21" is a Long Drain error. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

If something is preventing water from pumping through the drain pump, you will often get a "SUD" error as air is developed in the pump. Make sure you double check all the drain lines as well.

If you have questions, or require additional assistance, please let me know before you rate the solution. I hope this helps you.

Jan 28, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F02 Error Code & SUD message


Knowing from our washer, the SUD code is too much foam from the detergent. Since most soaps today are highly concentrated, or High Efficiency soap, try using less soap as a starter. :)

Nov 17, 2008 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

8 Answers

Whirlpool Duet Washer-error code "sud"


Just take off the bottom kickplate (3 screws on the bottom). You'll see the pump front and center. Twist the front face of the pum slowly to the left. All the trapped water will flow right out towards you. There could be a sock or some other debris there. Unclog, screw that faceplate back in and start it up.

Sep 06, 2007 | Whirlpool Duet GHW9150P Front Load Washer

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