2x picking water

If your ProHeat 2X machine is not suctioning properly, first check the motor duct gasket. To check this, first remove the tank and place your hand over the rubber square opening. If there is no suction there, please take your machine to a BISSELL Authorized Service Center for inspection. If your machine does have suction at the duct, continue to check the following:
- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).
- Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE.
- Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
- Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.
- The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.
- Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.
- If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced.
- Check the Tank Lid and Tank for damage.

If you continue to experience low suction, please take your machine to a BISSELL Authorized Service Center. The warranty on your machine is one year. To locate your nearest BISSELL Authorized Service Center, click here.
To contact Consumer Services by phone, please call us at 1-800-237-7691, Monday - Friday 8 a.m. to 10 p.m., or Saturday 9 a.m. to 8 p.m., ET. A representative will assist you.

proheat 9300

Remove the water tank. You will see 2 red tabbed plastic spray tubes.(where the spray comes out if not clogged) Pinch the clips to remove from the machine. Then you will need to pinch the hose clips to remove the red tabs from the hose. Clean out those red spray nozzles. Next step: have a towel ready and fill the solution tank with water. Put the solution (not water) tank on to where the water tank would go. Place the machine selection knob to rinse/wet only. Now with towel under the hoses that you removed the red tabs. Turn on the machine and pull the trigger to activate the water. You should see water flow out of the hoses that had the red tabs on them. If not, release and pull again the trigger several times. If only 1 hose has water coming out of it then block the one that works and try the process above again to de clog the one that isn't working. Good luck.

proheat 9300

assuming the water will flow with the tool attachement but not to the carpet.

Remove the water tank. You will see 2 red tabbed plastic spray tubes.(where the spray comes out if not clogged) Pinch the clips to remove from the machine. Then you will need to pinch the hose clips to remove the red tabs from the hose. Clean out those red spray nozzles. Next step: have a towel ready and fill the solution tank with water. Put the solution (not water) tank on to where the water tank would go. Place the machine selection knob to rinse/wet only. Now with towel under the hoses that you removed the red tabs. Turn on the machine and pull the trigger to activate the water. You should see water flow out of the hoses that had the red tabs on them. If not, release and pull again the trigger several times. If only 1 hose has water coming out of it then block the one that works and try the process above again to de clog the one that isn't working. Good luck.

- Check to see if the machine will spray through the hose with the setting on tools. If it does, the pump is fine. Continue troubleshooting.
- Check for debris on spray tips. Clean them with a soft brush (on old tooth brush works well). The spray tips may be lifted out for easier access.
- Ensure the tank lid is properly attached to the bottom of the tank. To attach this properly, remove the Water Tank from the machine. Hook the front window onto the lip of the bottom container and then allow the window with lid to cover the complete tank. Secure the latch on the back of the bottom tank to the back of the tank lid. THE TANK LID CANNOT BE ATTACHED PROPERLY IF THE BOTTOM TANK IS ALREADY INSTALLED IN THE MACHINE.
- Check the bottom of the Water Tank and the Formula Tank to make sure each has a red auto-load gasket attached. Make sure the Water Tank and the Formula Tank are seated properly. Depress the x on this gasket to ensure this depresses and release back out. Liquid from the tank should dispense.
- Remove the handle completely and re-attach. Once the handle is re-attached, re-attempt to spray.

If the machine continues to not spray, check the following:

REMOVE THE COLLECTION TANK:
• Make sure the unit is set to water rinse
• Remove the smart mix bottle and fill it with water only
• Place the smart mix bottle into the collection tank reservoir
• Run the unit and try to spray. If the machine sprays, you will be able to see the water level decreasing in the smart mix bottle and you will need to replace the bottom tank. It is possibly warped.

If your machine continues to not spray we would recommend having your machine inspected by a technician at a local BISSELL Authorized Service Center.

To locate your nearest BISSELL Authorized Service Center, please go to www.bissell.com. Click on the Customer Support tab near the top of the homepage and enter your zip code in the Service Center locator box to perform your search.

You can also locate a Service Center by phone, 24 hours a day, by calling 1-800-237-7691 and choosing option #1.

9 times out of 10 the problem is that the discharge hoses are clogged with old cleaner. The cleaner sets up and solidifies in these hoses. You will need to check these and clean them out to get it to spray again. When get a flow established, use hot water to run through the machine to clean it out. Always empty the cleaning solution from the tank when finished and run hot water through it after each use to keep it cleaned out. Thats the easy solution, if thats not the issue you can either have a bad pump or trigger, let me know what you find.

Please check the following with liquid in both tanks.

- Check to see if the machine will spray through the hose with the setting on tools. If it does, the pump is fine. Continue troubleshooting.

- Check for debris on spray tips. Clean them with a soft brush (on old tooth brush works well). The spray tips may be lifted out for easier access.

- Ensure the tank lid is properly attached to the bottom of the tank. To attach this properly, remove the Water Tank from the machine. Hook the front window onto the lip of the bottom container and then allow the window with lid to cover the complete tank. Secure the latch on the back of the bottom tank to the back of the tank lid. THE TANK LID CANNOT BE ATTACHED PROPERLY IF THE BOTTOM TANK IS ALREADY INSTALLED IN THE MACHINE.
- Check the bottom of the Water Tank and the Formula Tank to make sure each has a red auto-load gasket attached. Make sure the Water Tank and the Formula Tank are seated properly. Depress the x on this gasket to ensure this depresses and release back out. Liquid from the tank should dispense.

- Remove the handle completely and re-attach. Once the handle is re-attached, re-attempt to spray.

If the machine continues to not spray, check the following:

REMOVE THE COLLECTION TANK:
• Make sure the unit is set to water rinse
• Remove the smart mix bottle and fill it with water only
• Place the smart mix bottle into the collection tank reservoir
• Run the unit and try to spray. If the machine sprays, you will be able to see the water level decreasing in the smart mix bottle and you will need to replace the bottom tank. It is possibly warped.

Check the following with liquid in both tanks.<br /> <br /> - Check to see if the machine will spray through the hose with the setting on tools. If it does, the pump is fine. Continue troubleshooting.<br /> - <b>Check for debris on spray tips</b>. Clean them with a soft brush (on old tooth brush works well). The spray tips may be lifted out for easier access. <br /> - Ensure the tank lid is properly attached to the bottom of the tank. To attach this properly, remove the Water Tank from the machine. Hook the front window onto the lip of the bottom container and then allow the window with lid to cover the complete tank. Secure the latch on the back of the bottom tank to the back of the tank lid. THE TANK LID CANNOT BE ATTACHED PROPERLY IF THE BOTTOM TANK IS ALREADY INSTALLED IN THE MACHINE. <br />- Check the bottom of the Water Tank and the Formula Tank to make sure each has a red auto-load gasket attached. Make sure the Water Tank and the Formula Tank are seated properly. Depress the x on this gasket to ensure this depresses and release back out. Liquid from the tank should dispense.<br /> - Remove the handle completely and re-attach. Once the handle is re-attached, re-attempt to spray.<br /> <br /> If the machine continues to not spray, check the following:<br /> <br /> <b>REMOVE THE COLLECTION TANK</b>:<br />&bull; Make sure the unit is set to water rinse<br />&bull; Remove the smart mix bottle and fill it with water only<br />&bull; Place the smart mix bottle into the collection tank reservoir<br />&bull; Run the unit and try to spray. If the machine sprays, you will be able to see the water level decreasing in the smart mix bottle and you will need to replace the bottom tank. It is possibly warped.<br /> <br /> If your machine continues to not spray, contact BISSELL Consumer Service at <a href="http://www.bissell.com">www.bissell.com</a>

proheat 9300

assuming the water works for the tools

Remove the water tank. You will see 2 red tabbed plastic spray tubes.(where the spray comes out if not clogged) Pinch the clips to remove from the machine. Then you will need to pinch the hose clips to remove the red tabs from the hose. Clean out those red spray nozzles. Next step: have a towel ready and fill the solution tank with water. Put the solution (not water) tank on to where the water tank would go. Place the machine selection knob to rinse/wet only. Now with towel under the hoses that you removed the red tabs. Turn on the machine and pull the trigger to activate the water. You should see water flow out of the hoses that had the red tabs on them. If not, release and pull again the trigger several times. If only 1 hose has water coming out of it then block the one that works and try the process above again to de clog the one that isn't working. Good luck.

Hi,

Here is a tip that will give you all the information you need to fix your BissellProheat Vacuum Problem.

Bissell Proheat Upright Wet/Dry Vacuum Problems

heatman101
ydtyd

Try one thing... the filter cover must be clicked into place. I thought it just sat on top, but it has to be pushed into place.

FWIW