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It sounds like you may have turned on an embedded numeric keypad. Here is a link to SONY community that may help:
http://community.sony.com/t5/VAIO-Hardware-Networking/Disable-Embedded-Number-Pad-on-VPCCA/td-p/17408
Sometimes its just down to the Regional settings not set up correctly so the " and the @ are reversed with US and UK keyboards. However, Laptops have the in built functionality of using a number pad when the NUMLOCK key has been pressed, there may not be a light to show this !!!! The following keys will be designated as follows until the NUM LOCK is pressed again.
You may have hit a certain combination of keys on your Gateway laptop and turned on the NumLock function accidentally. The result is that the rectangle of keys from the 7 key down to the question mark key have become a number-entry keypad. Worse, Gateway manuals don't discuss this function.
Hold down the "Fn" key on the bottom row of the keyboard, and press the "NumLk" key. Type the letters UIO. If they come out as numbers, move on to the next step. Hold down the "Fn" key and press the "F11" key. Type the letters UIO. If they come out as numbers, move on to the next step. Hold down the "Fn" key and press the F11 key and "Scroll Lk" key simultaneously. Type the letters UIO. If they come out as numbers, move on to the next step. Hold down the "Fn" key and press the "F9" key. Type the letters UIO. If they come out as numbers, move on to the next step. Hold down the "Fn" key and press the "Scroll Lk" key. Type the letters UIO. They should come up as letters. If none of these help, then it's probably a keyboard malfunction and you'll need to get it repaired.
There is a BLUE-coloured 'FN' key on the bottom-left of the keyboard. Hold that key down, and then press one of the "blue" keys, to get the "alternate" meaning of that key.
This means that NUM LOCK is set to on. All you have to do is to press the Fn key and then locate the NumLock key and press it. The num lock is usually also highlighted with the same color as the Fn key.
Please comment back if you still have issues. I will be glad to assist you further.
The Numeral Lock mode is turned on by pressing the key named "NUM LOCK" which is usually located on the top of the number keypad (on far right side of keyboard).
However, laptop keyboards are different. Most laptops do not have a separate numeral keypad set. Those laptops usually use a blue (or other color-coded) "Fn" key, on the bottom left. You must press that Fn key at the same time as the "Num Lock" key of same colr. Then a light comes on to indicate the mode change, and some alpha-numeric keys on the keyboard now become your numeral keypad. On mine, it is 789, UIO (456), JKL (123) and M (which is zero).
If this is too confusing, you can plug in a cheap full size desktop keyboard, using the USB or PS2 port on your laptop. That is what I prefer, because the funky integrated dual-key deal interferes with all the touch-typing I learned 37 years ago.
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