My camera hasn't worked for a couple of years now, machine worked fine but nothing showed on the screen. I took out the tape and whacked it gently about 3 good whacks, put the tape back in and it worked. Awesome. Thanks so much. Bill C
Had the same problem with 2 seperate Sony camcorders, both digital.
Firstly, make sure the tape isn't at fault, I had that fault on a tape, it just wouldn't play (tape mangled).
When I tried another tape, worked perfectly. All tapes would work, but
not this one. The camera is extremely sensitive to damaged tapes.
But once I had the problem with every tape.
After trying the Sony "solution", which unsurprisingly didn't work I came across some answers.
The suggestion was to take the tape out, unplug the power and whack the camera a few times.
Not too hard, of course, you wouldn't want to damage it. So care is needed.
It seems some part gets jammed and this will work it loose.
It worked perfectly, the camcorder would only play 3-4 mins before displaying the error and afterwards worked perfectly.
Sony will "fix" this problem for 300-400 bucks, only for it to return very soon.
That is the "LOAD" error code.
However, to service the C:31 code, Sony recommends you do the following:
If your camcorder still shows the same error code, then you'll have to send in your camcorder for service.
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I found similar recomendation in manual. Tried but it did not work. But thanks for prompt response.
Thanks, I will do it!
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