Closed Captioning stopped working.

Both the set and the box used should have the closed caption feature.

If box is in line to rear audio/video jacks you will have to engage the CC from the box.

I doubt it will work if hooked that way from within the box---go to menu and in CC area in either set or box select CC1 which is the most common one used.

To view the captions, all you have to do is turn on the decoder by following these simple steps:

1. Access your TV menu screen using your remote or by pressing a button on the face of the TV.
2. Select the closed captions heading. Several different caption options may appear.
3. Select the "CC1" option.
4. Exit the menu.

Closed captions should appear within approximately one minute of adjusting this setting. If they do not, review this portion of your television's operating manual or contact the manufacturer of the television set.

Public Television stations do not transmit Closed captioning

Captioned programs are marked in TV listings by "CC". so press the cc button on the remote and the closed caption option will be applied.press that cc button again to turn off the closed caption option.
1) Check the size and manufactured year of your television. If it was made after 1993 and is larger than 13 inches, it has a closed captioning system built into it. Otherwise, you may need to purchase a separate closed caption system, which are available at a number of online outlets.

1. 2)Turn on your TV and access the menu for closed captioning. The precise location of the menu varies by television set. Most are accessible by pressing the "Audio" or "Set Up" menu on your remote, then scrolling down to the "CC" or "Closed Captioning" option. Check your owner's manual for precise instructions.
2. 3)Turn the closed captioning option to the "On" position. It will then run closed captions for every program that broadcasts them. Newer sets may allow you to adjust the size, font and colors of the closed captioning letters to fit your individual tastes.
3. 4)Tune to a particular program for a few minutes to make sure the closed captions are working. Note that while many broadcasts run closed captioning, not all of them do. If the captions don't appear, check your TV listing to ensure the program includes them.
4. 5)If you're watching a DVd on your TV, access the DVD's "Set Up" menu. It should have captioned options, which allow you to show captions in English and possibly other languages as well.
5. thanks.

Some older telivisions don't have the option hoever caption with always be under the menu. Or if your playing a DVd then under the language set up.

It has something to do with the closed captioning. He must have hit the closed caption button on your remote. You need to either turn the closed caption off or make another selection under closed captioning like cc1 cc2. Just keep making selections until the box goes away.

Hi ckay31,

If your remote is not allowing you to navigate through the menus, you may need to replace the batteries.

If this does not work, in the meantime you should be able to navigate the menus using the menu button on the TV. The Closed Captioning option should display under Channel Settings.

If you are still unable to get your remote to function properly, I recommend you contact Westinghouse Customer Service at (866) 287-5555. You may also view your product's manual at http://www.westinghousedigital.com/pdf/15_User_Manual.pdf

Thank you,
Jason,
Go Ahead. Use Us.

I had the same issue... here's what I did.  If power off your cable box, then press the menu button, there's a selection to enable or disable Closed Captioning.  This works for both HD series Motorola boxes Comcast offers, at least in the Minneapolis/St. Paul area.  Hope this helps!
Evan

The black box your are seeing on the screen is the box to display text. It is listed under your "cc" closed captioning setting as T1, T2 etc. Go into your closed captioning and shut off the text. You can still leave closed captioning on or off. The text system was never really used but they put it on all of the TV's.

The closed captioning decoder circuit in your TV set may not be working, or the closed captioning information from the station may not be present. Start investigating by finding out if there is actualy closed caption from the station that you are tuned in to. If so, then call the tech support for your set to know if there is something that you missed in the set-up for the closed captioning. It may be very simple. If all of this does not work, then the closed captioning decoder in the set may not be working properly and require service.

Jerry G.

We had the exact same problem just yesterday when we bought our Sony 46" Bravia LCD. Nobody, neither Comcast Cable or Sony seemed to really know how to get rid of the closed caption at first and we did have a Motorola box - the box is the problem, not the tv. Here is step-by-step instructions that worked for us. 1. While TV is on, power DCT (Digital Cable Terminal) off 2. Press and hold "menu" button on digital terminal (the screen below will appear) 3. Using Up/Down cursors, highlight "Close Caption" 4. Using Left/Right cursors, put - Close Caption: Disabled 5. Press "ok-select" 6. When done, press "power" to exit menu 7. Press "power" again to turn DCT on If you go through these steps slowly, you should have a caption-free screen!