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Anonymous Posted on Jun 24, 2017

M7310 - doesn't ring, show call info, and now hear static

We have a number of phones in the office and mine is to be the main phone. Even though I've adjusted ring and volume on my phone the phone does not ring when incoming calls come in. Other rather, I cannot hear the call coming in. A little arrow flashes, no visible call info and no audible ring. HELP. It seems I've now turned off the ring to another phone while trying to fix mine, and now mine seems to be giving off a static sound when not in use.

5 Related Answers

Anonymous

  • 3 Answers
  • Posted on Mar 18, 2008

SOURCE: How do i turn the ringer on my M7310 when external calls come in.

No where have I seen this documented in the Norstar Manual. Follow these steps:
Feature **266344
PW: 266344 (note that this is different pw than provided in manuals)
Terminal Sets- press top right button
Enter the extension to which you want to turn the ringer off
Press the top right button again three times until "Show Line" appears. Starting w/ the first line you want to turn off, enter the line and then "change" the status to "appear only", scan through your remaining lines and do the same steps. Remember to do all of the lines in your trunk.

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Anonymous

  • Posted on Jul 24, 2008

SOURCE: Only First Phone in the system will ring on incoming calls

No the manuals locates on the norstar website are just the tutorial telling theat hte hold button put a person on hold...we all know what the function of a hold button is or even a line button is...if someone has some real information please submit it! Oh and i have already tried calling norstar...they tell you to call meridian, then meridian tells you to call norstar...great customer service!

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Anonymous

  • Posted on Jan 03, 2009

SOURCE: M7310 phone not ringing audibally

If the internal calls dont ring, then there is something with the extension. When a call is ringing the phone, press the UP VOLUME. Chances are that someone accidentally turned the ringer all the way down.

Let me know if that doesnt work.

Anonymous

  • 30 Answers
  • Posted on Jan 07, 2009

SOURCE: Phone won't ring. The arrow will flash but no ring. Meridian 7310

you can try to plug it in at a set that does ring and make sure it wokrs there. The programming should not have changed with the phone but ... anything is possible. If it rings at the other location then it will be the programming for that extension. Also check that it is not in DND do not disturb

Anonymous

  • 1 Answer
  • Posted on Mar 12, 2009

SOURCE: No ring and appear on my Norstar M7310

This should work on M7310, M7324 & T7316

Feature ** 266344 - password 266344 - configuration - line data - line access - show ext (yours) - line assignment ( which lines you have, usually 1 & 2) - show line - appear only/ring/apprear and ring

Hope this helps

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Related Questions:

0helpful
1answer

Phone line doesn't ring

First, lets get rid of the static. Try Feature #86. This will turn off background music. When a music source is not attached you get static.

Enter programming by using Feature XXX66344 password 266344. The display should show "Terminals&Sets" press the top right button with an indicator in the display. The display should show "Show set: ____ enter the extension number that you want to check or program. The display will show ***:name. Press the top right button three times. The display will show Show Line:____ with options to Scan or List. If you select Scan it will show the lines assigned to that phone. If you select List it will start with the first line in your phone system showing one of four states 1- Unassigned, 2- Ring Only, 3- Appear&Ring, 4- Appear only. Change the selection on the line by using the CHNG soft button. This is where line assignments are changed from the four states for each extension.

The only other thing that will keep an extension from ringing is "Do Not Disturb" or DND. Feature 85 and #85 will turn this feature on and Off.
0helpful
1answer

Incoming calls on Line 4 are ringing in personal office and mail line. I want it only to ring on Mail line . Our phone is a Norstar M7310. Thanks Sherrie


Enter Feature **2663444
Search through General Options until you find Ringing options.
Type in the extension number of your personal office.
scroll to line 4 choose turn ringer to off, and rls! Let me know if you need clarification on how to find Ringers in General Options.
0helpful
1answer

Our office has a combination of Norstar M7310 and Norstar M7208 phones. One of our M7310 phones died today and I wanted to trade it out with a M7310 that was in my office. I followed how to turn off the...

Dial "F * 0" (Feature, star, zero), which is Button Inquiry, and press an intercom button to see the extension number of the telephone. If Set Relocation is set to "Yes", then the extension number & mailbox will follow the phone when it is moved. Move only two phones at a time, and wait until they completely "boot-up" before moving additional phones.
Hope this helps.
0helpful
1answer

Norstar M7208, it's direct line number is diverting to another ph

It could be a simple as the phone has call forwarding to another extension set up on it or the direct line could also be programmed on the other set. Does the screen on the non- ringing m7208 display "forward to:xxx" or does it display the current day and time?
1helpful
1answer

Only certain lines ring on certain phones

Programming2.gif is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming2.gif by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS.
The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number. Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear& ring2.gif
press next key (lower right arrow)til you see the line port number you wish to program (004)
The display should say line 0xx: appear only
press the Chng key till it says appear & ring

press the release key when finished
0helpful
1answer

M7310 phone line ringing does not appear on receptionist phone

Feature **266344
Password 266344
Terminal & Sets
Press Show (Top Right Button)
It will Ask Extension Number
Change to Appearance & Ring
9helpful
2answers

Norstar m7310 I would like to set more phones to ring

To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should sat line 001: appear only press CHNG til it says appear &ring.
press next key (lower right arrow)
The display should say line 002: appear only
Repeat same procedure as line 001 til all available lines are done
press the release key when finished
if the programming doesn't look like 1 described call me @1.410.984.4840
0helpful
1answer

Vintage phones cannot dial out

Any standard phone should work, even phones made in 1800's should still work on a standard phone line.

I'm not sure what phone you have. The one listed in the question "M7310" is a business system phone and will ONLY work on the Nortel business phone system.

If you have standard home phones, my only suggestion (using the information supplied) is to check if the Tone/Pulse switch is set to tone... even though both should work.

Do you have phone service through a cable line?
0helpful
1answer

Telephone ringing problem

Okay first you'll need to know the 2 digit "Set" number for your Phone.
Press "Featire" *0 then Intercom to get the 2 digit number.

Okay Now we need to configure:
Press "Feature" **CONFIG or **266344
Press: Next until "Sets" appears "press Show" Top Right Button
Enter 2 digit "Set Number"
Press Next Until You Get Ringing Lines
Hit the "Change" Button to Turn the Line to "Yes" to ring
Do this for each Line you have that you want to ring.
Done, Please Rlease.
0helpful
2answers

How can I change the number of rings?

Not sure what you are asking. Are you saying your phone only rings twice before going to voicemail?
Not finding what you are looking for?

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