Epson Stylus Photo 1400 Printer Logo
Posted on Jun 04, 2009

Espon 1400 prob. with vista close the cd/dvd guide. It is CLOSED!

Bought an espon 1400 with CIS in Oct 08 worked great with my vista home system until end of march 09' then all the sudden get error message Close the CD/DVD guide. Then reload the paper and press the Paper button on the printer or click the Continue button when it appears on the screen. To cancel all print jobs, click the Cancel button. then unistalled and reinstalled seem to fix it for 2 months then did the exact same thing again. So went and bought another 2 days ago!! and this one doing it too!! It's 2 days old printed fine first night 2 days later telling me to Close the CD/DVD guide. But I never opened it and it is closed. Tech support said it just broken but 2- 1400's in a few months doing the same thing???

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 2 Answers
  • Posted on Aug 21, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Aug 21, 2010
Answers
2
Questions
0
Helped
1565
Points
2

I am having the same problem. I am on my 3rd printer from Epson in 2 weeks.
The solution may be to buy another brand, but I have more in Epson ink & paper than I have in the printer.

  • martharock Mar 09, 2011

    I have taped down the little button that pops out when the DVD tray is in use. I don't print onto DVDs so I don't use the tray, but vibration causes it to pop out and it thinks the tray is open. The tape is temporary and has to be replaced occasionally. Sorry fix for a sorry design...:( but it works.

  • Anonymous Jul 25, 2012

    Thanks MarthRock. I've had lots of problems with the Epson 1400; Epson has shipped many replacement printers to me. I found your "trick" this morning & printed successfully this morning.

×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

I have a espon xp-310 printer at home. How do I change the page size or printer size on my espon-310 printer?

Changing the page and print size is usually done on your computer using the installed program that came with the printer. Some printers have a visual display screen on it with button or "touch screen capability" that will allow you to make adjustments. Otherwise, check the owners manual or go to their WEBSITE at:
http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp
0helpful
1answer

How do I scan a document to create a pdf or jpeg file?

Hi,please follow these instructions:
1.Place your documents or photo on the scanner
2.depending on your operating system that is windows or Mac, do any any of the following:
Windows:
Double click the Espon scan icon on your desktop or go to start>all programes>Espon scan


MAC Os X,Open the applications folder and then click ESPON SCAN
the espon scan window appears.


3.if the mode setting on the upper right corner is set to FULL AUTO MODE like this, click the scan button
4. the file save settings windows appears
5. You select the folder you want to save in and click OK, it starts scanning in full auto mode
6. the scanned image is saved in the specified location.
Thanks
0helpful
1answer

I am running my PC with an OS Vista, everytime I am installing my epson stylust10 printer with a CD installer it appears that there was a problem with its drivers. Thanks a lot!

Vista OS has different drivers, if it is not compatible, search for Espon Stylus 10 Printer driver on the web.

I have 2 Printer CD Driver for Vista and XP for my Epson Stylus.
0helpful
1answer

Espon stilus dx7450. doesn't switch on, how can

im trying to install my epson printer scanner have no disc can you help
1helpful
2answers

Hello I wrote this to epson tech support Any help would be appreciated. Dell 420 computer with Vista 64 I purchased my 1400 august 08 and it worked fine with XP bought new computer 12/08 downloaded Vista...

Harry,

The only other thing I can think of is that in some instances security software may prevent the printer software from proper installation. I would try:

1) Uninstall the software, and delete the printer again.

2) Reboot.

3) Redownload the driver (epson13403.exe) or go ahead and download the full driver/utility package (epson13405.exe). Here is the link:
Stylus Photo 1400 Downloads Use the Save option...NOT RUN. Save the file to your desktop.

4) Disconnect from the internet. Disable your antivirus software and your firewall. (Of course you will probably get warnings here. That's OK.)

5) Make sure your printer is ON and the USB cable is NOT connected.

6) Run (double-click) the file you downloaded to install the software. Connect the printer when prompted. If you should get a request during software install to go online to get latest software, cancel it.

7) Once you do a test print, re-enable your security software. Reconnect to the internet.


Should that not work.....Repeat the steps above but when you reboot, press F8 and boot into Safe Mode with Networking.

I'm posting this as a solution, so I am hoping for the best.
0helpful
1answer

Vostro 1400:System doesn't go to Hibernation when i close the lid

This feature needs to be enabled in CMOS, before you could configure in windows.
0helpful
1answer

Won't print a 4 x 6 print. Paper passes right through printer

Hi-

Double check on printer properties under printers and faxes if 4X6 is selected, then access printer properties as well on the application or program where you are printing the images by clicking File then print option. Make sure Epson is the default printer.

Keep us posted, thanks!
0helpful
2answers

Epson stylus r300

Hi Chillyslade,

Try this..

Close the CD/DVD guide, then press the font28.gif maintenance button.
If the CD/DVD tray is inserted, remove the CD/DVD tray, then close the CD/DVD guide

Hope this works, kindly let me know by providing your valuable rating.

Thanks,
Robosoft.
Not finding what you are looking for?

1,305 views

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

NH TECH

Level 1 Expert

17 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...