There is no toner when there is in the toner cartridge

Did you shake the Toner cartridge to evenly disperse the toner in it before refitting it?



Toner based machines are notorious for being problematical when Toner finds it way into places where it should not be. Your machine may need a really good clean.

This is not something an unskilled person should attempt as you can end up inhaling the carbon dust, which may cause all kinds of lung problems or even disease.



Take it into your Sharp depot for a quick service. You can always try negotiating the service fee if you find it is going to be a bit more than you bargained for.

Thanks for that question but idnt think that what you are saying is true but the solution is here my friend i hope your are technician just look at your toner drive inside your machine whether its matching with that one of your toner cartridge you have if not get a cutter and try to shape well that drive which drives toner inside your machine if the problem persist email me @[email protected] immmediately thanks

1. Remove any documents and/or printed pages from the machine.
2. Make sure the machine is plugged in.
3. Remove the cartridge from the bag. Keep the bag in a safe place for future use.
4. Gently rock the cartridge several times to evenly distribute the toner inside.
5. Hold the cartridge on a flat stable surface with one hand, and break the tab and pull out the seal completely with the other hand.
6. Open the printer cover.
NOTE:
If you are replacing the old cartridge with the new one, remove the old cartridge from the machine. Then, discard the old toner cartridge immediately according to the local laws and regulations for disposal of consumables.
7. Hold the cartridge and position the arrow mark on the cartridge towards the inside of the machine.
8. Align the projections (A) on both sides of the cartridge to the guides (B) in the machine and slide thecartridge completely into the machine. (See diagram below)
9. Close the printer cover.

Replacing the Toner Cartridges


If printout becomes faint or inconsistent, the reason may be that the lifetime of the toner cartridge has been reached even when a message does not appear. Do not continue to use the toner cartridge when there is a deterioration in the print quality.


The lifetime of toner cartridges for this machine is indicated as follows. The number of pages is based on printing a typical document (with a printing ratio of approximately 5 % and print density set to default).
- Black (EP-87) Toner Cartridge Black): Approx. 5,000 pages for printing paper in size of A4 or Letter.
- Yellow, magenta, cyan (EP-87 Toner Cartridge Yellow, EP-87 Toner Cartridge Magenta, EP-87 Toner Cartridge Cyan): Approx. 4,000 pages of printing paper in size of A4 or Letter.


Replacing the Toner Cartridges

When [PREPARE NEW* CART] and then [REPLACE* CARTRIDGE] appears in the LCD, replace the toner cartridge of the indicated color with a new toner cartridge.

* Indicates either "C", "M", "Y", or "K"


Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire.


If toner gets onto your hands or clothing, wash it off immediately with cold water. Do not use warm water as this may set the toner permanently, and you may not be able to remove the toner stains.


Use only toner cartridges intended for use with this machine.

Press .


Press or to select [MAINTENANCE], then press .


Press or to select [CHANGE CARTRIDGE], then press .


Press or to select the cartridge to be replaced, then press .
You can select from the following:
-[BLACK]
-[CYAN]
-[MAGENTA]
-[YELLOW]
-[ALL COLORS]


Lift the scanning platform and open the cartridge cover when the sound of machine operation stop.



Make sure that the toner cartridge you want to replace is at the position for replacing.

If the spent toner cartridge is not in the replacement position, close the cover, then open it again when the sound of machine stops. Repeat this process until the cartridge you want to replace is in the correct position.


Remove the toner cartridge from the machine.
Hold the grip on the toner cartridge and lift it straight up.



Confirm the color of the label on the toner cartridge holder, then take out a toner cartridge of the same color from the protective bag.
Open the protective bag with scissors, so as not to damage the cartridge.


Keep the protective bag in which the cartridge came in. It may be required when taking out the toner cartridge for machine maintenance.
Be careful not to hold or touch the prohibited portions such as the sensor or electrical contacts. It may result in damage to the machine.



Hold the toner cartridge as shown in the figure, shake it gently 5 or 6 times from side to side (1), then back and forth (2) to evenly distribute the toner inside.


If toner is not distributed evenly, it may result in a deterioration of the print quality. Be sure to carry out this procedure properly.
Be sure to shake the toner cartridge gently. Toner may spill if the cartridge is handled without caution.

Remove the protective cover. Hold the protective cover and remove it as shown in the figure.



It may be a little snug, but it will pull off.

Do not touch or hold the developing roller. The image quality may deteriorate if you do. Do not apply shock to the toner cartridge memory or bring it near magnetic waves as this may result in damage to the machine.
Keep the protective cover with which the cartridge from removed. It may be required when taking out the toner cartridge for machine maintenance.


Place the toner cartridge on a flat surface, then pull out the sealing tape (Approx. 45 cm (17.72") in length) while supporting the toner cartridge.
Hold the tab on the sealing tape and pull it straight out.



If the sealing tape is pulled out forcefully or stopped at midpoint, toner may spill. If toner gets into your eyes or mouth, wash it away immediately and consult a physician.

Do not pull the sealing tape diagonally, upwards, or downwards. If the tape is severed, it may become difficult to pull it out completely.
Pull out the sealing tape completely from the toner cartridge. If the sealing tape remains in the toner cartridge, it may result in a deterioration in print quality.
Dispose of the sealing tape according to local regulations.


Hold the grip on the toner cartridge and install it in the machine.
Position the triangular mark on the toner cartridge with the triangular mark on the machine and instlal the toner cartridge.


When the toner cartridge is installed properly, the label on the cartridge and on the toner cartridge holder will be aligned as shown in the figure.




Close the cartridge cover and lower the scanning platform.

The toner cartridge holder will rotate automatically.

Please open the following link:

http://skp.samsungcsportal.com/integrated/popup/TSGDetailPop.jsp?cdsite=in&seq=318

Then click on Error messages, Next, In Next Page, select Toners and click Next, then click on "Replace the toner cartridge" in next page and select Next..

Then follow these steps:

1. Turn the machine off, then wait a few minutes for the machine to cool.

2. Open the front cover.

3. Grasp the handles on the toner cartridge and pull to remove the cartridge from the machine.

4. Take a new toner cartridge out of its package. Don't use sharp objects, such as a knife or scissors, to open the toner cartridge package. You could damage the surface of the toner cartridge.

5. Slowly shake the cartridge five or six times to distribute the toner evenly inside the cartridge.

6. Remove the paper protecting the toner cartridge by pulling the packing tape.

7. Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine. Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into place completely.

8. Close the front cover. Make sure that the cover is securely closed.

actually, you dont' really need to replace your drum, your drum actually is good for 5-6 years.
you just need to clean up the drum with duster and put that back into the machine.
when reset the drum, you just need to open the front cover and press Clear buttom then 1.
after that the whole thing will be reset and ready to go for it.

Here is the solution that will reset the count and allow your fully functional toner cartridge (the one the printer tells you is empty) to continue to work.

Open the front cover.
Press options button.
Press the start button.
Press + or up arrow button 10 times.
Press set button.

You have to do this with a long pause or the system will reset and you will have to start over.

Good luck.

First, the obvious

• Did you gently rock the toner cartridge from side to side to evenly distribute the toner?
• Did the cartridge "click" into place?(did lock lever pop up when it was inserted)
  
• Did you replace the protective cover securely?

Another thing to check is cleaning the Corona wire inside by sliding the Blue tab back and forth several times. Important to return the Blue tab back to the "Home" position afterward.
If you've done ALL of these steps correctly, and the low toner message is still there, a service call is in order. Best of luck with your machine!

You're right about the cartridge and I suppose cleaning it means all the toner that the generic cartridge dumped. Turn off the machine, take out the cartridge and use a vacuum cleaner and a soft brush to get that extra toner out. After that use a soft cloth (not terry) to wipe down the inside.

The developer should probably be changed in it. the cartridge should be inspected as well. Was there any toner spills?