Motorola Mobility ROKR E6 Smartphone Logo
Posted on Jun 04, 2009
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Dear sir, my phone is problem with virus

My phone is motorokr e6, when i download any data virus also coming with data.....in that time i am scan my mobile, no use for that scaning.....due to that virus any data is not delete in my mobile.....please tell me how to format my mobile....



Thanks....

2 Answers

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  • Expert 102 Answers
  • Posted on Mar 29, 2010
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Hi,

The best way to remove virus from your mobile is :-

Step 1. Download free version of kersperky from
http://download.cnet.com/Kaspersky-Mobile-Security-Symbian-OS/3000-2064_4-10640241.html?tag=mncol

Step 2 . Install it , activate 30 days trial and update it from update tag antivirus >> updates.

Step 3. After that go to tag scanner and perform full scan.

Step 4. When scan complete remove all infections

Step 5. After removal it will ask you to restart your device. Restart once.

And enjoy Virus/Spyware free environment.

iTechGuru
www.iTechGuru.in

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  • Contributor 169 Answers
  • Posted on Jun 12, 2009
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Hi


first of all try to connect the mobile with computer and then try to take all the back updata on a particular folder and then try to delete the the data from mobile and once it is being done then try to scan the computer and once the virus scann is completed and is succesful then try to transfer the data back into the mobile


IF it doesnot work then try to log on to http://techbuddies.org
they will remotely help you out for you computer

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