Help with locating extensions

It seems like you're trying to configure a phone system or a specific phone to have incoming calls ring on multiple extensions simultaneously or forward to another extension if not answered. The exact steps can vary depending on the phone system or model you're using. If you provide more details about the phone system or model, I can offer more accurate instructions. In the absence of specific information, here's a general guide on how you might achieve this:
**For Most Phone Systems:**
1. **Ring All Extensions:**
- Log in to the phone system's administration interface.
- Locate the call forwarding or call distribution settings.
- Look for options related to "Hunt Group," "Ring Group," "Call Distribution," or similar terms.
- Create a group that includes the extensions you want the incoming calls to ring on.
- Assign the group a number or label.
- Configure incoming calls to be forwarded to the assigned group number or label.
2. **Forward After Rings/No Answer:**
- Within the same settings area, look for options related to "Call Forwarding" or "Follow Me."
- Configure the settings to forward calls to another extension or voicemail after a certain number of rings or if there's no answer.
**Example for Asterisk-based Systems (such as FreePBX):**
1. **Ring All Extensions:**
- Log in to the FreePBX administration interface.
- Create a Ring Group.
- Add the extensions you want to include in the group.
- Set the Ring Strategy to "Ringall" or "Ring All Available."
- Specify the Ring Time (how long it should ring on each extension).
- Save the settings.
2. **Forward After Rings/No Answer:**
- Create a Follow Me setting.
- Add the destination extension(s).
- Set the Ring Time (how many seconds it should ring).
- Configure the Follow Me List to go to the next destination if there's no answer.
- Save the settings.
Please note that terminology and options might differ based on your phone system's manufacturer and model. It's important to consult your phone system's documentation or seek help from your IT department or phone system administrator if you're not familiar with the settings or if you're dealing with a complex setup.
Keep in mind that making changes to a phone system's configuration can impact its functionality, so it's a good practice to do so during non-peak hours or with proper testing to ensure everything works as expected.

To program the calls to go to the new location with the same extension number on a Nortel Networks T7316 phone, you will need to update the call routing information in the phone system's programming.
Here are the steps you can follow:

1. Access the programming mode on the phone system. This typically involves entering a password or code on the phone's keypad.
2. Locate the call routing configuration for the extension in question. This may be in a menu for "extensions" or "call routing," depending on the specific phone system.
3. Edit the call routing information to reflect the new location of the extension. This may involve specifying a new phone number, a new group or queue, or a new set of forwarding rules.
4. Save the changes and exit the programming mode.

Once you have completed these steps, incoming calls should be routed to the new location of the extension, even though the extension number remains the same. Note that it may take some time for the changes to propagate through the phone system, so it is possible that calls may still go to the old location for a brief period of time after the changes are made.

Sounds like something is faulty with the incoming relay.
You will need to get a phone technician out with the proper equipment to test it.

Hi, what causes extension number not working is because the IC that controls the number is damaged and it will need to be replaced.

The IC is a tiny chip located on the board of the phone. To be able to locate where the IC is inside the phone , You will need to unscrew the phone and Locate it.

But it's a little bit more tiny and technical than you expect. You might need to consult a skill personnel for assistance to help you locate the particular IC that is damaged and help you replaced.

Thanks for using fixya........

Sort of. You can set the .txtx file for the items that are currently in it. BUT, once the phone gets the file, all you need to do is put the extension number in, thne the personal info is grabbed from the callsrv IP, and the user information is automatically inserted,

you need to go to your previous location and get the jack number, than go to the new location and get the jack number. now go to the phone system closet and look for these cable numbers on the 66 blocks. Swap the cross connect of the jacks and wallah your phone will be your s again! ldtnsj.com

Changing the Class of Service COS of that extension to "1" will allow it to dial anything.
In a TD system, that is a 2-step process, because you have to find where the extenion jack is located in the system.

Go into programming and dial 003. If you press the SP PHONE button, it will step you through all the ports in the system and give you extension numbers. To start 01-1 will be 101 01-2 201 02-1 102 etc. Since you're in a motel, it should be renumbered to match the rooms and if you started with 100 or eliminated 113 your whole plan may be different.

Once you find the jack number for your station, press the HOLD button and dial 601 SP PHONE and the 2 digit jack number from above. You will be looking at your extension COS. Dial 1 STORE and it will turn off that extension's toll restrictions.

Please rate this solution and let me know if you had any problems following this instructions.

Carl

The easiest way to do this is move the cross connect in the closet. Get the jack number from each location and swapped the cross connect(wire). You could change the extension number in MB4-10 but it depends on the type of system you have.

Look carefully at the jack the phone and all your other phones are plugged into. Water or corrosion on the data pair from any location make Panasonic systems go crazy.

Carl

The night key on the phone only changes the location the trunks or lines ring. The voicemail should be set up with 990 as an " Introduction ", Thank you for calling ABC Company and 991 is the " Instructions ", If you know your party's extension please enter it now. The mail boxes should match the extensions and ring the phone. you need to verify the extension field in each mailbox to make sure they match. Do you have access to the voicemail programming ?