Whirlpool Duet GHW9150P Front Load Washer Logo
Posted on Jun 03, 2009
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DOES NOT SPIN AND DRAIN. INDICATES F21 ERROR MESSAGE

CYCLE STOPS AND DISPLAYS ERROR MESSAGE F21. MACHINE IS 2 YEARS OLD. WHEN SPIN AND DRAIN CYLCE RESTARTED A VERY SMALL AMOUNT OR WATER IS DISCHARGED

  • Anonymous Mar 24, 2014

    no spinning or draining with f5 error message

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2 Answers

Bob B

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  • Master 272 Answers
  • Posted on Jun 03, 2009
 Bob B
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This is from an old posting. Common problem:
I had the same F-21 error and thanks to others who have posted, I was able to solve the problem. F-21 is the code Whirlpool uses to signify that the machine has tried to empty the drum unsuccessfully for four minutes. This is telling you either the hose that drains to the wall is blocked or the filter for the pump is blocked. If your hose is kinked, you have solved the problem. If it is not, then you have to clean the filter. To do this, do just as the others have recommended...
1) Unplug the machine.
2) Remove the front panel(my duet had 3 1/4" sheet metal screws on the bottom of the panel.)
3) Unscrew the white cap you see next to the small little pump.(note, any water in the machine will flood out. Have about 20 towels or better yet...a wet/dry shop vac. Someone else suggested this and it worked great. Once you turn that white cap a revolution or two, water will come out slowly. You can use the shop vac to **** it up before it hits the floor)
4) Pull out the cap completely and look at your new treasure. Mine consisted of the following: Two collar stays, one small plastic jewel from a shirt, two pieces of orange plastic of unknown origin and the big prize...one slimey sock.
5) Carefully replace the white cap being sure not to cross thread the connection.
6) Replace the front cover(this was the hardest part, those small screws are a pain to work with)
7) Plug it back in and fire it up!!!

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  • Master 6,784 Answers
  • Posted on Jun 03, 2009
Anonymous
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This error code indicates a major issue that concerns the Microcomputer and Mcu. you will need to replace these two boards to restore proper function.

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Maytag epic Z Washer shuts down at spin cycle

F21 usually indicates a pump problem however when that is not the problem then the place to look is the board itself as there is a mis communication between it and pump cycle? If the pump cannot operate it will not allow it to go into the spin.
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Error message SUD and F21 even after unclogging the filter

Push the pause/cancel button twice to clear your message. Then run through a rinse/spin cycle. Next try a normal load without any detergent. SUDS is usually from too much detergent. If this fails, checked the hose for kinks. Check connections and if all that fails, you will probably have to replace the pump. Good Luck!
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F21 error on kenmore he2plus washmachine. Door locks. Due to no spinning and water remaining in the machine? I run the rinse/drain&spin program (15 minutes) several times. it stays at 15min remaining...

"F21" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.


If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
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Get f21 message on machine. Machine start sicle and stops half way

“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question
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Wash cycle stops, F21 error message appears

"F21" is a Long Drain error code. This indicates that you have an obstruction in the drainage system. More than likely you probably have a clog in the drain pump. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.

If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.

NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.
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My washer stops at the spin cycle. The LD code

“F21” (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question
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Front load Kenmore Washer 3 years old. Stops in the midde of any cycle and flashes F21 on the display screen

“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
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Our wash machine will not spin after draining the water.

if this is really the old 9150 version then f21 is a ccu communication error with user interface. likely ccu is bad. 5d is not a error code.
bearings will make noise when out. unplug wait 1 min the reconnect power. If this doesnt work open top cover and check connections on ccu in rear. (unplug and replug). then buy new control. if your machine is newer duet (wfwxxxx) then f21 is different. (pressure sw) tech sheet on bottom front cover.
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F21 code wfw8300 sw

 “Rinse,” “Cycle Complete” and “Add a Garment”
illuminated or “F21” on display (Drain Problem)
Select PAUSE/CANCEL twice to cancel the cycle. Unplug
washer or disconnect power.
Check the following:
Is the drain hose kinked?
Is the drain hose frozen?
Is the drain hose clogged?
Is the drain hose more than 96" (2.4 m) above the floor?
 Any other Status light combination (Electrical Problem)
Select PAUSE/CANCEL twice to cancel the cycle. Select
DRAIN/SPIN if there is excessive water in the washer.
Re-select cycle and press START. If the problem remains, call
for service.
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