Fisher and Paykel DEGX1 Electric Dryer Logo
Posted on Oct 23, 2007

Dryer won't heat

My dryer does everything it's supposed to except heat.  I cleaned behind the lint trap and it was pretty full.  I'm thinking it might have been the cause of an overheated thermostat.  I've been reading that there is a reset button, but I'm not sure where to find it.  Do I have to take something off, and if so, how do I do it? Thanks, in advance!

  • 15 more comments 
  • koalas Oct 23, 2007

    Got it!  Had to take off the front panel by removing 4 screws and voila!  Pushed the reset button and it's heating. 

  • dad OF thee Nov 15, 2007

    My reset button has tripped after trying to run the dryer twice. I have cleaned out the area around and behind the lint trap. suggestions?

  • Mama4mia Nov 27, 2007

    I have been having the same problem for over a month! I have clean and vacuumed lent trap. I have replaced air hose because it was too long and had many kinks in it so I replaced it with a smaller hose. I have checked and reset electric circuit boards and the little red button on the front of the dryer...It has worked and then stopped working again and again and again.

    I am at my wits end and I am finally getting a repair person to look at it this friday! I am done!

  • tslyford Dec 05, 2007

    I have a repair person coming out, but if I can prevent this, that'd be great. One question I have:

    How do I get at the "four screws" that hold the front panel in place? I cleaned out the lint collector area (behind the real lint collector) but the air doesn't seem warm/hot.....

  • Anonymous Dec 19, 2007

    I having the same issue with our dryer. I have reset the button circuit board so many times that I am tempted to drill a hole in the front cover where the reset button is so I don't have to keep taking the front cover off.



    For those of you that called a repairman, what was the solution?

  • litgirl Jan 06, 2008

    My (piece of garbage, $850) Fisher & Paykel dryer has been doing the same thing since the day I bought it. It starts drying less and less efficiently, taking up to 3 80-minute cycles to dry a single load, and then just stops heating altogether.

    I've had a repairman out 5 times, and they can't find a thing "wrong" with it. They remove the front panel and hit the reset button, and the dryer works for awhile and then it starts it's familiar pattern of failure. The worst part is that it is staying "Fixed" for a shorter and shorter amount of time between repair visits. No one can tell WHY it keeps needing to be reset.

    This is, obviously, a problem inherent in a very expensive dryer. Is F&P looking into this? I have a 4-year extended warranty (Thank god I bought that!), but it is getting really old having my dryer out of commission this often.

  • busjive Jan 18, 2008

    Same here. First stopped heating when the vent was clogged. Cleared the vent, hit reset, was okay for a month. Now I need to reset it every few days; vent is clear.

    Anyone got an answer for this? There must be a bad sensor somewhere.

  • litgirl Feb 08, 2008

    We fixed the problem! (But it's not an easy fix.)



    The last repairman that came out said that from his limited experience with these "delicate" machines, they seem to need DIRECT venting. Despite the fact that the installation instructions indicate that 30+ feet of venting tube is allowable with a maximum of 3 turns, we had far less than this and yet that seems to have been the cause of the lack of heating and the constant need to "reset" the thermostat.



    Luckily my husband is contractor. He put a hole in the wall directly behind the heater and has the vent making a straight shot into the garage. No turns and only about 20" of tubing. And guess what? The dryer has actually run for a month without breaking down, AND it dries faster and better than it has since the day I bought it.



    Good luck!

  • amyjoy123 Apr 09, 2008

    I have taken my dryer apart and can't find this reset button you are all talking about. Please be very specific.

  • noheatinKS Apr 15, 2008

    I successfully took the front panel off to find a green wire there not attached to anything. The one end is attached, apparently ground to the floor of the dryer. Does anyone know where the other end, a clip, might belong. I looked for the Staples "EASY" button and it was nowhere to be found. THanks in advance

  • Anonymous Apr 20, 2008

    my dryer is working except for heat no heat at all and it wont stop the cycle.

  • buyersremors May 04, 2008

    I have had the same problem for over a year. Finally had a repair person out who replaced the thermostat and housing (at a cost of $300 for parts and labor!) Unfortunately my warranty was up. Now the dryer still takes an hour and 1/2 do dry a single medium sized load and lint is still building up behind the vent! I wrote a letter to the company asking for my money back! Has anyone written to F&P? Did you get a response?

  • Anonymous May 05, 2008

    Will do everything but heat. I have cleaned the lint trap and snaked the entire exhaust leading to the outside.

  • mmhelton Jul 05, 2008

    How do you get to the reset button?

  • Anonymous Jan 12, 2009

    Our dryer quit heating and we replaced the thermostat, heating element and still not heating.

  • Anonymous Feb 14, 2009

    I had the same problem. No heat. I took the front off and found the reset button. I pushed the button and put everything back together. Worked fine for a few minutes then heat stopped again. I guess I'll call Fisher and see if they will send me a new heating element. Mine is still on warranty so I assume they will probably want me to contact repair first.

  • Anonymous Jan 21, 2013

    When I hit the reset button, with the dryer plugged it, should the heating element immediately warm up? The unit is not turned on...Sorry, I am ignorant to these things. I would expect a pilot if it was a gas dryer but didn't thinnk the element would heat just by resetting

×

14 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Mar 02, 2011
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Dec 07, 2010
Answers
1
Questions
0
Helped
7639
Points
4

Read this sight regarding no heat problems on a FP DEGX-1 dryer. Heat element had been working fine. Had service repair out yesterday to replace bearing that was making noise. No heat after repairman left. Reset button had not popped. After reading here, took lint trap out and one screw allows removal of lint trap cover to access to moisture sensors. Lint had piled up behind cover on top of sensors. Vacuumed out and now heat appears to be working fine. Would like to thank all who contributed these threads as it solved my problem!

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Feb 08, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Feb 08, 2008
Answers
1
Questions
0
Helped
7639
Points
4

There is a permanent fix to this problem. Call Fisher direct, not the service companies. Tell them what is going on and that you understand there is an improved heating element. There has been a redesign that replaces the heating elements and the thermostats. My dryer was about 4 months out of warranty but they agreed to fix once I told them I heard that there was a problem. If you can avoid A & E Factory Service...do so. They are horrible to deal with.

Ad

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Dec 15, 2007
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Dec 15, 2007
Answers
1
Questions
0
Helped
7639
Points
5

Since I just had a repair man out to look at mine, there are two screws--one at the front of each side just under the lid. When you remove them you can pop the top up. That exposes two more screws, one at the top of each side of the front assembly. Remove them, and pull the front off.

Anonymous

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 2 Answers
  • Posted on Apr 30, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Apr 11, 2009
Answers
2
Questions
0
Helped
8664
Points
13

I had the same problem for a few months. I found some great advice on this website about a reset button on a thermostat at the bottom front of the dryer when you take the off. That worked for a while. I reset the button and disassembled the lint filter and vacuumed every time - but the problem still came back. Finally it wouldn't work all - so we dried our clothes on the low heat setting - which still worked.

I finally broke down and went here http://www.fisherpaykelparts.net/ecart/item.php?item_id=258 and bought the dryer heater kit - cost me $108 and I bought the service manual for $10. It wasn't difficult to install - I used one screw driver, and it probably took me about an hour - because I wasn't in a hurry, and I had some experience taking the damn apart to reset the thermostat.

When I took it apart to install the new elements I noticed that the small element was toast - completely burned up. So moral of the story you can probably reset the thermostat for a while and run the dryer on low heat but if you do it more than once go ahead and buy the kit.

Hopefully this fix will stick..... by the way great website

Thanks

Anonymous

Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 1 Answer
  • Posted on Mar 30, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Mar 30, 2009
Answers
1
Questions
0
Helped
7639
Points
2

Thanks suzyn for the screws info - I probably would have figured it out eventually but I'm sure you saved me a lot of time. It took me all of 5 minutes to take the front off hit the Red reset button and put it back together. It's working great - hope it lasts. For those wondering - the reset button is a kind of flimsy small red button near the bottom-middle. At first I was looking for something that said reset but that was the only thing that looked like a button so I pushed it and bingo bango bongo I'm good to go. My wife will be so happy!

Anonymous

Level 1:

An expert who has achieved level 1.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 4 Answers
  • Posted on Feb 08, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Problem Solver:

An expert who has answered 5 questions.

Joined: Feb 08, 2008
Answers
4
Questions
1
Helped
8401
Points
6

For those of you that have to keep reseting the heat thermostat button on the front of the heating element on your dryer:
1. Make sure the vent pipe is not blocked with lint or kinked blocking the air flow.
2. if the thermostatic reset keep knocking, check to see that the heating elements are not shorted together on the inside of the dual element heating chamber. Shorted elements get hotter and make the thermostatic button trip. ( Usually though, the element burns out first)
3. If all of the above checks out OK, Replace the thermostatic reset module.
4. Of course, there is always the expensive Service Man if all else fails.......Bummer

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Feb 16, 2011
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Feb 16, 2011
Answers
1
Questions
0
Helped
7639
Points
1

Thanks a lot. Easy disassembly-reassembly. Working fine now. Had watched repairman do same thing several years ago when under warranty. But I would not have tried do it myself without your help and descriptions- I'm always pleased to not make things worse.
Bill

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 15 Answers
  • Posted on Sep 11, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Sep 11, 2010
Answers
15
Questions
0
Helped
11854
Points
42

I pressed the reset button also on the front but I wan able to tilt mine up and see it with a flashlight without taking the panel off hit the button...worked for me.

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Nov 10, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Nov 10, 2009
Answers
1
Questions
0
Helped
7639
Points
1

Well my dryer won't heat up and its the thermostat for model LE7685XPW1 and part 694674 but I took off burnt parts on wire and reattached and it works fine.

A

Anonymous

I have a F&P dualcare dryer (AD55AU),mine is not heating i cleaned behind the lint trap & pipe & it was fill.I been reading that there is a reset button but I can't find it or is the element burn out if so how do I replace it. please help.from ROD.

A

Anonymous

The directions above regarding removing the 2 sets of screws were very helpful in gaining access to the reset button.  Thanks a bunch.

A

Anonymous

Our dryer stopped heating one month before the two year warranty was up. Found a lot of lint behind the bucket which I cleaned. On ours, the sensor right above the red button was open. This sensor and also the other sensor attached to the blue wire must both be closed, for the heating elements to come on. (Think of these as a switch)

You can confirm this by removing the wires from the sensors and checking continuity red wire from volt meter on one terminal and black wire from volt meter on the other terminal. The meter should beep, or show closed. I was able to get mine fixed by hitting the bimetal piece briefly with a lighter and I heard it click. It cooled almost instantly and clicked again. After that it was working fine, must have gotten stuck open. Plan on replacing it any regard in case it fails again. Or, maybe they will give me an upgraded heater.

The hardest part was getting the front panel back on.....
If the little plastic tabs by the feet are the slightest bit tweaked, use a razor knife to trim them so they fit in easily.

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Apr 08, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Dec 19, 2007
Answers
1
Questions
0
Helped
7639
Points
0

I called F&P and they recommended me to a local authorized repair shop.

Is this the path you took? If not, who exactly did you contact?

busjive

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Feb 08, 2008
busjive
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Jan 18, 2008
Answers
1
Questions
0
Helped
7639
Points
0

Elec engr is correct. Our dryer is out of warranty, but F & P replaced and upgraded the heating element for free. Unfortunately, we did have to pay for the labor. No problems since, and drying time is much improved.

  • busjive Apr 08, 2008

    Yes, fourwhls - we went to a local repair shop. We were lucky that our repairman was willing to go to bat for us against F & P to get them to pay for the parts.

    As I said, this is a known problem with the dryer.

×

3 Related Answers

Anonymous

  • 1028 Answers
  • Posted on Aug 26, 2008

SOURCE: Dryer won't heat

remove plugs on each side of top under lid remove 2 phillips screws lift top remove screws on inside top each corner ..front will pull forward and off look on element assembly for reset button on small round thermostat press to reset..be sure you have clean lint screen and housing behind it ckd vent to outside also element may be shorted together causing it not to shut off properly when temp is reached

Ad

Anonymous

  • 10 Answers
  • Posted on May 12, 2009

SOURCE: Lint is not going into pull out lint trap. The lint screen is torn and lint is collecting behind trap.

Poor air flow would be my guess. How long is the vent hose? Does it have more than one angle/turn before venting outside? Is the lint gathering around the outer edges of the door? Keeping the length of air travel shorter will improve the operation.

Anonymous

  • 1304 Answers
  • Posted on Oct 22, 2009

SOURCE: Lint is massing toward the bottom of the lint trap

please check your exhaust vent, where the dryer air comes out of the house, this particular pattern is very indicitive of a slow moving exhaust, you may need to clean the duct between the machine and exhaust as well

Testimonial: "Thanks, I'll do that!"

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Whirlpool duet dryer

Run the dryer for 2-5 minutes. Check to see if it has heat inside. If not, you have an internal problem.
If heat is generated, check your dryer lint trap. It must be clean before every dry cycle to dry properly and efficently. If the trap is clean and heat is generated, check the tubes behind the dryer for disposing of the lint.
Oct 15, 2013 • Dryers
0helpful
1answer

No heat in drum heat out of vent maytag mle2000ayw

Are you sure you dont need a professional Dry Vent inspection and cleaning?
If you are in the market for an Dryer Vent cleaning check out Dryer Vent Cleaning Dallas Tx.
1helpful
2answers

Dryer taking to long to dry

Overloading
1. One of the simplest problems to remedy could simply be that you are putting too many items inside the machine during the drying cycle. Avoid overloading your dryer, as this might cause your dryer to work extra hard to dry your clothing, extending the length of the dry cycle.
Wrong Heat Setting
2. A common issue with clothes dryers could be the wrong heat setting. Most home dryers feature several settings, from low heat settings to high heat and permanent press. Be sure the setting you choose is right for your needs. Another setting to check is the load size of your dryer. If you are drying a large amount of clothes, be sure the setting for large loads on high heat is selected. Choosing the wrong heat setting or load size can cause your clothes and linens to take longer to dry.
Lint Trap
3. One of the simplest fixes for drying issues might just be that your lint trap is clogged. Each time you use your dryer, lint will form in the trap. If the lint trap and vents are full, this could block air going into your dryer and slow down if not completely stop the drying process. After you use your dryer, remove this lint trap and empty it fully. Even if the lint trap is full, your other dryer vents might be clogged as well.
Clogged Vents
4. If your clothes are in the dryer for a long amount of time, but still not drying, the reason for this could be a clogged vent. A sign that your vent is clogged is if your clothes are warm or hot to the touch after sitting in the dryer, but still damp. To unclog your dryer vent, you may need professional assistance. This is especially necessary if your dryer vent leading out of the house is particularly long.
Heat Source
5. If the dryer is not getting enough heat to dry your clothes,something could be wrong with the heating system. After the drying cycle, touch your clothes to see if they are warm. If not, this means that the heating mechanism is malfunctioning. It will need to be repaired or replaced by a professional.
0helpful
1answer

My dryer does everything it is supposed to do except fully dry the clothes. I took the back off and cleaned everything. I even pulled the heating element out and made sure all the coils were heating up. It...

Hi,

If your
dryer is not drying like it once did or if you just have not taken the time to give yourself a clean dryer in a long time then you need to do that. At least once a year the dryer cleaning should take place. Lint build up in the dryer duct is one of the main causes for your dryer to fail.

Here is the rest of this tip about
Dryer Maintenance

heatman101

0helpful
1answer

My dryer does everything it is supposed to do except fully dry the clothes. I took the back off and cleaned everything. I even pulled the heating element out and made sure all the coils were heating up. It...

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Hi,

If your dryer is not drying like it once did or if you just have not taken the time to give yourself a clean dryer in a long time then you need to do that. At least once a year the dryer cleaning should take place. Lint build up in the dryer duct is one of the main causes for your dryer to fail.

Here is the rest of this tip about Dryer Maintenance

heatman101

0helpful
1answer

Clothes not dry but dryer turning. cleaned out

Hi, If you have a gas dryer2_bing.gif.
The most common problem with a gas and no heat is the ignitor going bad...

Here is a tip that I wrote about that problem...

Gas Dryer2_bing.gif not Working Gas Dryer2_bing.gif Not Heating
http://www.fixya.com/support/r4398592-gas_dryer_not_working_gas_dryer_not

If your dryer2_bing.gif is electric2_bing.gif..
There could be a number of different problems...
Check out this tip that I wrote about this problem...

Dryer2_bing.gif Troubleshooting2_bing.gif Electric2_bing.gif Dryer2_bing.gif won t Heat
http://www.fixya.com/support/r3866345-dryer_troubleshooting_electric_dryer_won

heatman101
0helpful
1answer

Burner ignites for 8 seconds and then shuts off. never heats up. vent clean, lint trap clean, lint screen clean

Hi, If you have a gas dryer2_bing.gif.
The most common problem with a gas and no heat is the ignitor going bad...

Here is a tip that I wrote about that problem...

Gas Dryer2_bing.gif not Working Gas Dryer2_bing.gif Not Heating
http://www.fixya.com/support/r4398592-gas_dryer_not_working_gas_dryer_not

If your dryer2_bing.gif is electric2_bing.gif..
There could be a number of different problems...
Check out this tip that I wrote about this problem...

Dryer2_bing.gif Troubleshooting2_bing.gif Electric2_bing.gif Dryer2_bing.gif won t Heat
http://www.fixya.com/support/r3866345-dryer_troubleshooting_electric_dryer_won

heatman101
0helpful
1answer

Lint fell off trap and down into dryer chute.

for the most if you want to clean it it will take you a while, depending on your model, disconect the unit from the power outlet first,from the back panel remove about 6- to 8 screws an then you will see the inside back panel expose to be vacumm, you'll see the back panel of the shoot that runs behind the dryer, take the i think 4-5 screws an vacumm it, i dont think is going to hurt your machine if a little fell in there, a quick way is try to remove the exhaust tube off the back an insert the vacumm cleaner, to clean the tube going out of the house you can use a strong shopvac, to **** it in or a leaf blower to push it out ...........good luck!
1helpful
1answer

Kenmore Electric Dryer will not Heat

Define checked everything. Usually when your dryer is not heating but blowing air its one of three things...
1. Thermal fuse in dryer
2. Thermistor in the dryer
3. Heating element in dryer

You need a signal meter with continuity check to accurately test all three componets. Normally the fuse and thermistor are in a set and cost less than 25 bucks. They are easy to replace if you are good with taking things apart. If the element is bad then you need to make sure your lint trap and exhaust hose are clean and kept clean. That is the main cause of the element burning up when it gets lint collected inside the dryer cavity.

In a pinch if the element is bad you can simply find where the metal has broken and try bending the rod so that it touches. The element has to be one solid piece so if there is breaks try and connect them back together until a new one can be purchased.

Please unplug the dryer before doing anything mentioned above.

Hope this helps
TankMurdock
0helpful
1answer

Dryer won't heat

remove plugs on each side of top under lid remove 2 phillips screws lift top remove screws on inside top each corner ..front will pull forward and off look on element assembly for reset button on small round thermostat press to reset..be sure you have clean lint screen and housing behind it ckd vent to outside also element may be shorted together causing it not to shut off properly when temp is reached
Not finding what you are looking for?

7,649 views

Ask a Question

Usually answered in minutes!

Top Fisher and Paykel Dryers Experts

Virgil Watts

Level 2 Expert

267 Answers

john h

Level 3 Expert

29494 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Fisher and Paykel Dryer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...