Question about Canon PowerShot SX500 IS Digital Camera - Jap/Eng
Posted by Anonymous on
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Posted on Jan 02, 2017
You'll need to send this away for repair. Sounds like sand or something in the lens assembly. You can take it to a local camera store and get a repair quote for about $20. They'll send it to an authorized repair depot and hear back how much a cleaning will cost if this is the problem.
Posted on Sep 14, 2007
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:
Posted on Jun 10, 2009
There is a one-year warranty on the camera if you purchased it new. Contact your regional Canon support facility, and they will be able to give you your options for getting the camera repaired under warranty.
Posted on Feb 23, 2010
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